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    optical drive (blu-ray) skipping

    Discussion in 'Dell XPS and Studio XPS' started by PunkElmo, Jul 24, 2008.

  1. PunkElmo

    PunkElmo Notebook Enthusiast

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    I just got my m1530 last week, got my first blu-ray from Netflix, and the movie played beautifully, but some of the extras were hop, skipping, and jumping, and were just unviewable. I chalked it up to a very deep visible scratch, and ordered a replacement blu-ray.

    I got the replacement disk, and when I put it in, the computer started-up where I was on the disk I returned (creepy), and it had the EXACT SAME skips in the same spots. It was almost as though the information from the disk I had at first was stored somewhere on my computer.

    I also had a problem with the first DVD I tried to play - it said the player was coded for the wrong region, which I was able to change (although you can only change it 5 times, apparently), but it just seemed strange.

    I don't know much about blu-ray AT ALL, so I'm hoping someone on here does, and can help me figure out if this is a software problem, a hardware problem, a PEBKAC... yes, I have that fabulous XPS support, but if I can figure this out without consulting them, I'd prefer it.

    Judy
     
    PunkElmo, Jul 24, 2008
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  2. jonhapimp

    jonhapimp Notebook Virtuoso

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    i think it might be a hardware problem since it messed up at the same place. or netflix sent back the same disc
     
    jonhapimp, Jul 24, 2008
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