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    problem with quickset and media direct?

    Discussion in 'Dell XPS and Studio XPS' started by JellyBeans, Aug 14, 2008.

  1. JellyBeans

    JellyBeans Notebook Evangelist

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    Ok well when ever I try to open media direct on my m1730 it is just a blank screeen and when I try to open the the quickset the only option thats shows up is the mobile tasks one so I cannot change my lights or anything how do I fix this? :confused: :confused:
     
  2. jabbok

    jabbok Notebook Deity

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    Go to the Dell website and download them again, you can also change the lights in the BIOS.
     
  3. JellyBeans

    JellyBeans Notebook Evangelist

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    so what I still want it to work.
     
  4. jabbok

    jabbok Notebook Deity

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    You may have to reinstall the media direct it may not have installed correctly. Also same with the quickset I went to their website and downloaded the quickset and reinstalled it and my is working good.
     
  5. JellyBeans

    JellyBeans Notebook Evangelist

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    can you link me to the downloads I cannot find them? so you had the same problems to? Also can you look on the silver chasis part of the laptop and see if on the right side there is a bump that sticks up and you can like push it down but it wont stay.
     
  6. jabbok

    jabbok Notebook Deity

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    dell.com go to the support and downloads, you can either put in your model number or your service tag and it will take you to the downloads for your system. For the bump are you talking about the part above the keyboard? I had that on the 1st M1730 that I had and they replaced the hinge cover as mine wouldn't stay down either.
     
  7. JellyBeans

    JellyBeans Notebook Evangelist

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    yes thats wut am am talking about what did a guy have to come to your house to replace it or did you have to send it away?
     
  8. JellyBeans

    JellyBeans Notebook Evangelist

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    OK I downloaded qucikset but I dont see a media direct one.
     
  9. jabbok

    jabbok Notebook Deity

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    did you get the media direct disk with your software?
     
  10. JellyBeans

    JellyBeans Notebook Evangelist

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    no just drivers os and other stuff
     
  11. JellyBeans

    JellyBeans Notebook Evangelist

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    wait is the media direct on a black cd ? I might try installing it. BTw did the guy come to you to get it fixed or did you have to send it in.
     
  12. jabbok

    jabbok Notebook Deity

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    Call Dell and have them send you a new media direct cd, I couldn't find it on the download page
     
  13. jabbok

    jabbok Notebook Deity

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    The tech came to my place I have next business day onsite warranty. Yes the media direct is on a black cd and should only have that program on there.