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    there are gaps between lcd and back cover..is it faulty or lack of quality?

    Discussion in 'Dell XPS and Studio XPS' started by saif_katana, Mar 3, 2010.

  1. saif_katana

    saif_katana Notebook Enthusiast

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    as you can see the picture on attachment..there is a small gap between my lcd with the backcover of my dell xps 1647..the gap is about 1mm and i can put my nail between the gap..is it ok?
     

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    saif_katana, Mar 3, 2010
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  2. I love the palm pre

    I love the palm pre Notebook Guru

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    No that is not ok, mine is tight cant put anything in between it.
     
    I love the palm pre, Mar 3, 2010
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  3. saif_katana

    saif_katana Notebook Enthusiast

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    so what can i do...can i change it back to dell
     
    saif_katana, Mar 3, 2010
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  4. I love the palm pre

    I love the palm pre Notebook Guru

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    If i were you i would get in touch and discuss it with them and see what they say because you dont know 4 months down the line the gap might get bigger.
     
    I love the palm pre, Mar 3, 2010
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  5. saif_katana

    saif_katana Notebook Enthusiast

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    thans ..that help alot..
     
    saif_katana, Mar 3, 2010
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  6. bipul_fx

    bipul_fx Notebook Evangelist

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    Even I do have it. Dell will just say, Thats how it is. I had the battery uplevelled issue and they said thats how it is. Lack of Quality.
     
    bipul_fx, Mar 3, 2010
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  7. Bidule

    Bidule Notebook Guru

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    Maybe it's not snapped in all the way ? Did you tried pushing on it a little bit ? Mine is defenitly not like that. Bad quality control :(
     
    Bidule, Mar 3, 2010
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  8. Lnin0

    Lnin0 Notebook Enthusiast

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    I just got my XPS today and there is a white flicking line across the entire top length of the screen. Is this normal? Is a bezel or something supposed to be covering this?

    It doesn't seem normal yet it is so glaringly obvious that I am hard pressed to see how it got past inspection like this. I already regret buying a Dell.
     
    Lnin0, Mar 3, 2010
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  9. JeffMurph004

    JeffMurph004 Notebook Enthusiast

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    I have the 1340, my screen is similar to your picture. The screen is aparently in place with and adhesive type strip and snapped into place. That's just how the quality was designed, it will happen within time, I can almost guarantee that, and when it does you will slowly begin to notice hazing marks on your screen from it rubbing the keys when closed. Crappy poly carb and crappy attachment to frame.
     
    JeffMurph004, Mar 3, 2010
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  10. saif_katana

    saif_katana Notebook Enthusiast

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    the frame seem not fit with the lcd...i try to push or move it but nothing solve..i already contact the dell support..and they will send a technician to fix my laptop...maybe they would change it for new one...hopely :p
     
    saif_katana, Mar 4, 2010
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  11. Bidule

    Bidule Notebook Guru

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    Good luck witht that

    Can you give us an update about this after the tech see it ?

    Thanks
     
    Bidule, Mar 4, 2010
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  12. saif_katana

    saif_katana Notebook Enthusiast

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    they did...they change my lcd with the new one.. :D..but the adaptor 130w that i request didnt came,they change my cooling fan with the new one instead(for thermal problem..i also tell them about this armrest feel so hot..its make my hand swept)..
     
    saif_katana, Mar 5, 2010
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  13. JKleiss

    JKleiss Notebook Evangelist

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    Theres a new cooling fan?
     
    JKleiss, Mar 5, 2010
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  14. saif_katana

    saif_katana Notebook Enthusiast

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    yup before this, my labtop use 5v,0.33A...now they change it to 5v,0.5v..
     
    saif_katana, Mar 5, 2010
    #14