urgent,,,shall i accept this replacement or not?.plz help

hi

S Qty
Description
Quantity
Unit Price
Net
VAT
1
XPS L701x : Intel i7-740QM(1.73GHz) Mobile CPU
0.00
0.00
S
Display : 17.3in HD+ WLED True-Life (1600x900) with 2.0 Mega Pixel
Integrated Camera
1
S
LCD Back Cover : Anodized Aluminum WWAN Backcover L701X
1
S
Ship Accessory : English Docs
1
S
Resource DVD : XPS L701x Diagnostics and Drivers
1
S
Memory : 4096MB (2x2048) 1333MHz DDR3 Dual Channel
1
S
Hard Drive : 500GB Serial ATA (7200RPM)
1
S
Optical Drive : 8x DVD+/-RW Optical Drive
1
S
Power Cord : European 250V
1
S
Power Supply : XPS 150W AC Adapter
1
S
Battery : Primary 9-cell 90W/HR LI-ION
1
S
Carry Case : Not Included
1
S
MOD,ASSY,BASE,CLF,3G,L701X
1
S
TV Tuner : Not Included
1
S
Wireless : European Bluetooth Card 3.0
1
S
Wireless : European Intel Centrino Wireless-N 1000
1
S
Keyboard : Internal UK/Irish Qwerty Keyboard
1
S
Operating System : English Genuine Windows 7 Ultimate (64 BIT)
1
S
OS Media : Not Included
1
S
Software : Microsoft Office Starter: reduced-functionality Word & Excel w/ads.
No PowerPoint or Outlook
1
S
Software : Dell Stage Software
1
S
Software : Dell Support Center 3.0
1
S
Software : Datasafe Local 2.3 Basic
1
S
Software : Windows Live
1
S
AntiVirus : McAfee SecurityCenter 30-Days trial version
1
S
Standard Service ? 1 year of Collect & Return 10 day coverage included with
your PC
1
S
3 Year Hardware Support - Next Business Day
1
S
INFO 1 Year Hardware Support - Next Business Day
1
S
3 years Accidental Damage Protection
1
S
DataSafe Online Backup 2GB - 1 year licence
1
S
Software: DataSafe Online Backup 2GB - 1 year trial
1
S
XPS L701x - UK HSB
1
S



accept it as a replacement for my system in sig?

 

It's not a model they currently sell new.
I'd push them for a current model on the grounds of support and whatever else you can think of as it sounds justified.
Even if you do get that machine it is a great laptop though so it's a win win really.

 

I would not accept as it is the older model and the resolution on the new screen is lower than your old laptop.

 

Well, compared to your older system, the l701x looks better in (almost) every way. But you gotta ask yourself - is your old one really worth a new L702x?

I'd say no, but then again, you may be able to wrangle with Dell to get a L702x, and if you can, try to haggle some more. But if this is Dell's final offer and you need to make a decision NOW . . . well, a bird in the hand is worth two in the bush

 

i wouldnt be too greedy. like xmacro said..."is your old one really worth a new L720x?" and it's really not so i kindof doubt that u can it

BUT, definately request a 1080p screen. you are entitled to that

 

thank you all for your help,i told them that the 17 inch is toooooooo big then after 1 hour i had another offer


XPS L502x : 2nd generation Intel Core i7-2630QM processor 2.00 GHz with
Turbo Boost 2.0 up to 2.90 GHz
Display : 15.6" FHD B+RGLED True-Life (1920x1080) with 2.0 Mega Pixel
Integrated Camera
Memory : 4GB (2X2GB) 1333MHz DDR3 Dual Channel
Hard Drive : 500GB Serial ATA (7200RPM)
Optical Drive : 8x DVD+/-RW Optical Drive
Power Supply : XPS 130W AC Adapter
Battery : Primary 9-cell 90W/HR LI-ION
Graphics : 1GB NVIDIA GeForce GT 525M Graphics card
Wireless : Europe Intel Centrino Wireless-N 1030 (1x2 b/g/n+ Bluetooth Combo
Card)
Keyboard : Internal Backlit UK/Irish Qwerty Keyboard
Operating System : English Genuine Windows 7 Ultimate (64 BIT)
Standard Service ? 1 year of Collect & Return 10 day coverage included with
your PC
3 Year Hardware Support - Next Business Day
INFO 1 Year Hardware Support - Next Business Day
3 years Accidental Damage Protection
Software: DataSafe Online Backup 2GB - 1 year trial




Just want to ask,
1-is the l502x comes with Nvidia 525m or only 540?
2-is this wireless card is good ( Europe Intel Centrino Wireless-N 1030 ) ?
3-what about the 3 years warranty and accidental damage,will be valid with a replacement system?
4-what is INFO 1 Year Hardware Support - Next Business Day ?
5-the last one,i feel satisfied with this replacement but i respect all people`s opinions here,is it ok?

thanks

 

Now that is a good replacement. Very fast quad core.

1-The L502X comes with your choice of 525m or GT540 if you go through the customizer. The 525m however is a good card.
2-dunno
3-dunno
4-dunno
5-ok

 

You will want them to give you a XPS 17 (L702x). You had a pretty high end cpu in your other laptop, so I would request at least a 2630QM or higher processor.

And make sure they give you the 1080p screen

 

I say go for it. It's not top-of-the-line, but that L502x is a very well-stocked system and it's leaps-and-bounds ahead of your current one.

You're getting a new system for free, so you can't expect them to give you everything; but they're offering you a very nice package

 

Why does it have to be a 17"? L502x is just fine as a replacement for the Studio XPS 16, and about the same size.

1-You can try overclocking to 540m speeds or higher like others here have successfully done.
2-1030 should be an okay card. It doesn't have as many antennas so the range might be smaller than Intel's 6200 series. I don't know what you had in the Studio XPS 16.
3-Warranty questions have to be answered by Dell. And if you get the answer in writing, you can show it to them later if a dispute arises.
4-An information line. See #3
5-This is a pretty great build, especially as a replacement. And since you're getting it for free, you can easily upgrade certain components if you want, like the RAM (though 4 GB is probably just fine for you), a blu-ray drive, the wireless card, or more importantly perhaps, a new SATA3 SSD.

 

Thank you all,i really respect notebookreview.com and all members coz all are professional and helpful.I accepted the replacement after long story with dell but i will tell you all my story after getting the replacement.thanks

 

You're gonna enjoy that FHD B+RGLED screen; it's supposed to be one of the best you can buy on any laptop

 

appreciating your help,you will be the first one who will read my story with dell.

 

let us know how it goes

they keep insisting with me that they can not give me a 'new' system and that they do not currently have any 17" laptops with 1920x1080

 

Send an email explaining all you have been through to [email protected]. Someone will contact you asap!

 

this man is perfectly right.emailing michael dell do magic

 

may be they are telling the truth coz after they offered me with the L701x,i asked for 1080p,they offered me the l502x and not 17 inch

 

i dunno i've been contacting them through twitter but not really getting anywhere i asked them if they could just give me two weeks and try again, i'm hoping a L702X will be available by then

 

I think they give out refurbished systems for replacement, and not much people have received their system let alone returning them. Might be the reason why.

 

i had not thought about that.....hopefully i can work something out with dell

 

I received a XPS 1502x as a replacement from and XPS M1530 that died in the beggining of february, they told me I was getting an XPS from the beggining and I received the XPS 1502X on 9 March, all the while I waited they would contact me and tell me that the reason it was taking so long is because the model I was getting wasn't out yet so it was still in production. I'm pretty sure I didn't get a refurb unit as far as I know at least., only thing is that I didn't get the Bluray drive that seems to be standard, but it's no problem with me.. So if they have it at least coming they should be able to offer you a 1702X, ask to speak to a supervisor that might help.

 

i am another success story of emaling michael dell.

 

I would just like to add that I also emailed Michael Dell. I told the rep that contacted me, from day one, that I was not interested in an XPS replacement. That the whole experience with a $2000 laptop that had severe overheating/throttling issues had soured me against XPS. I told him I wanted an Alienware. His first offer was an XPS. I tactfully refused and responded with an AW build. I ended up with the Alienware and an extra 2GB of ram over my old system.

Don't settle for just anything. At least try to get what you want. We spend a lot of money with dell, when the product doesn't perform correctly, they try to make it right. Make sure that you feel satisfied with the replacement, if one is warranted!

 

I do not think that coz there is no refurbished l502x anywhere.

 

And no refurbished L702X either and they were adamant with me that they absolutely only send out refurbished machines as replacements. So I don't know they tend to play games.

 

Right

 

I think that i got what satifies me

 

That is what is most important. In my case, my replacement was far better performance wise, than my 18month old SXPS.

I voluntarily gave up my BlueRay player (I used it 1 time in 18mos and it didn't work correctly) and they gave me an upgrade to 8GB of ram in its place.

You know if you machine is almost 2 years old and they give you a brand new replacement, the new machine will be much, much, better than the old machine. It is really hard to complain, IMHO, about any brand new replacement.