xps 13 audio issue(sound plays when inserting headphone jack)

My laptop has had this issue from the beginning. What happens is almost every time i put in or take out the headphone jack, and sometimes when coming out of sleep mode, it plays several bits of audio mainly from videos that were played in the last session. The result can only be described as a cacophony, and if i don't remember to take steps to prevent it playing out loud, such as plugging in the headphones before coming out of sleep mode, it can be pretty embarrassing if using in a public area such as school.

I still have Windows 8.1, and I've tried reinstalling the audio drivers (XPS-L321X_Audio_Driver_R9V8V_WN_6.0.1.6662_A04.EXE).

Apart from that, does anyone have an idea what I could do? I was hoping this could be fixed without doing anything too drastic since I need a laptop, but this is a big issue. Thanks for any help!

 

Weird.

The only thing I can think of is to uninstall the audio driver (and all of the applications that come installed with the audio driver), and then try re-installing the audio driver.

If that doesn't work, the next step is going to be to reformat your machine, and do a clean install of Windows. You might not want to do it. But when you're dealing with strange, obscure technical issues that you can't track down, then you're actually saving time by doing a clean Windows install than trying to continue troubleshooting.