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    xps laptop support chat question

    Discussion in 'Dell XPS and Studio XPS' started by zjacobss, Aug 20, 2011.

  1. zjacobss

    zjacobss Notebook Consultant

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    I'm having some problems with my battery, when using the laptop on battery for some time and doing heavy stuff for a while, when plugging in the ac adapter I see the battery indicator light on the laptop flashing white and orange. But what I wanted to ask is, on dell website it says you can chat with someone from Dell for support, does this include talking(using a mic) or is it just chatting(typing), I don;t know how this works. I want them to send me a new battery, I think mine is defective :mad:
     
    zjacobss, Aug 20, 2011
    #1
  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Are you in warranty? Do you have onsite warranty?
     
    Tsunade_Hime, Aug 20, 2011
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  3. zjacobss

    zjacobss Notebook Consultant

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    Yes i am in warranty, I don't know what is onsite warranty.
    Also i'm outside the US but the warranty has been transferred already.
     
    zjacobss, Aug 20, 2011
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  4. madmattd

    madmattd Notebook Deity

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    The online deal is just text-only I believe. Doubtful they do Vent-like bits.
     
    madmattd, Aug 20, 2011
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