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A bit of Wednesday Dell humor

Discussion in 'Dell' started by mpalandr, Nov 2, 2011.

mpalandr Notebook Consultant

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11/02/2011 03:23:03PM Agent: "Can you give me a brief background of your problem please? What troubleshooting steps you have done so far?"

11/02/2011 03:23:51PM Me: "I already have a part dispatched, I have a question about the waybill number that you send via email when the part is dispatched."

11/02/2011 03:24:02PM Me: "When replacement parts are dispatched, I get an email from Dell that says “To track your dispatch, click on your waybill number. Please note that tracking information may not be available immediately.” However, the waybill number in the message is not a link just text, so that doesn’t work.

11/02/2011 03:25:32PM Agent: "The waybill number is attached in the package, that is when you received the part."

11/02/2011 03:26:59PM Me: "Did you read what I wrote? The message says click on the waybill number to track the package. You're saying I should wait till the package arrives, then click the label attached to the actual package to track it after it's already arrived?"

11/02/2011 03:27:22PM Me: "Normally, people don't click on packages."

11/02/2011 03:28:09PM Agent: "I see."

Not really much to do but keep a sensauma about these things.

mpalandr, Nov 2, 2011

#1
joegreen1967 Notebook Evangelist

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mpalandr said: ↑

11/02/2011 03:23:03PM Agent: "Can you give me a brief background of your problem please? What troubleshooting steps you have done so far?"

11/02/2011 03:23:51PM Me: "I already have a part dispatched, I have a question about the waybill number that you send via email when the part is dispatched."

11/02/2011 03:24:02PM Me: "When replacement parts are dispatched, I get an email from Dell that says “To track your dispatch, click on your waybill number. Please note that tracking information may not be available immediately.” However, the waybill number in the message is not a link just text, so that doesn’t work.

11/02/2011 03:25:32PM Agent: "The waybill number is attached in the package, that is when you received the part."

11/02/2011 03:26:59PM Me: "Did you read what I wrote? The message says click on the waybill number to track the package. You're saying I should wait till the package arrives, then click the label attached to the actual package to track it after it's already arrived?"

11/02/2011 03:27:22PM Me: "Normally, people don't click on packages."

11/02/2011 03:28:09PM Agent: "I see."

Not really much to do but keep a sensauma about these things.

Click to expand...

LMFAO! Gotta Love Dell! So after you get the part and replace it mp, do they say you should get a tracking number then?Lol. I'm suprised tech didn't conference for an hour then tell you the part you recieve will fix your waybill issue.WOW.Just plain WOW!

joegreen1967, Nov 2, 2011

#2