Hi I just ordered a inspiron 14z, and the final order description is a little unclear as to whether or not they got my order right... can someone verify if they included the backlit computer or whether or not it would show up in this description? Thanks!
320-2692 2nd generation Intel Core i3-2330M 2.2GHz with Intel HD Graphic 3000
1 317-8079 6GB,DDR3,2 DIMM
1 320-2696 14 inch High Definition LED Display (1366 x 768) with True-Life
1 342-3315 640GB 5400 RPM SATA Hard Drive
1 318-1228 Espresso Black
1 421-5780 Genuine Windows 7 Home Premium 64 bit Service Pack 1, English, No Media
1 331-0806 Windows 7 OS Label,CNB
1 421-4289 Dell Support Center Software 3.0
1 421-4586 TRUSTED-ID,ICON
1 318-0392 Windows Live Wave 4
1 421-0757 Skype VOIP Application
1 420-9691 DataSafe Local BackUp
1 420-6576 DELL WELCOME,Software Dimension/Inspiron
1 421-0092 DELL-DOWNLOAD-FLAG
1 420-6436 PC-Restore, Dim/Insp
1 421-2086 eBay Webslice
1 421-5957 E-Magazines
1 421-4047 Dell Digital Delivery Client
1 421-3642 Basic Stage
1 331-3763 DELL RESOURCE DVD,BACK-UP,N411Z
1 420-3341 HD Audio 2.0 Support SRS Premium Sound
1 421-5964 SyncUP powered by Nero/keep your files up-to-date across your PCs, mobile devices, and cloud storage account
1 421-4043 E-READER, BLIO, STAGE
1 420-9876 Cozi-Calendar
1 421-4356 Software, DataSafe Online 2.0 2GB
1 421-4587 JAGEX,WEBSLICE,ICON
1 420-9352 Dell, Software, Wild Tangent Inc Games
1 430-3605 Integrated 10/100 Network Card
1 410-0548 Adobe Acrobat Reader
1 318-1231 8x CD/DVD Burner (Dual Layer DVD +/-R Drive)
1 421-4541 Roxio Creator Starter,No Media
1 313-8545 High Definition Audio 2.0 with SRS Premium Sound
1 430-4154 Intel Centrino Wireless-N1030, 1x2 bgn (2.4GHz) + Bluetooth
1 421-3874 Camera Software 2.X, Factory Install
1 331-3077 ESTAR 5.0
1 331-1894 Power Cord,125V,1M,C5,US
1 331-3635 English Documentation
1 331-4045 English Keyboard,86,C12SB
1 331-3636 Shipping Package
1 421-6294 Thank you for Choosing Dell
1 410-0627 McAfee 11, 36 Month, Fast Track
1 312-1256 65 WHr 6-cell Lithium Ion Primary Battery
1 331-3375 Wireless Display Application and Driver
1 410-0487 Microsoft Office Starter: reduced-functionality Word and Excel with ads. No PowerPoint or Outlook
1 958-8630 Dell Hardware Limited Warranty, Extended Year
1 958-8640 Dell Hardware Limited Warranty, Initial Year
1 958-8660 Dell Limited Hardware Warranty Plus In-Home Service After Remote Diagnosis, 1 Year Extended $59.00
1 958-8650 Dell Limited Hardware Warranty Plus In-Home Service After Remote Diagnosis, Initial Year $53.00
1 950-3338 2 Year Limited Warranty
1 420-8878 Soft Contracts Dell In-Home Hardware Agreement
1 900-8221 Warranty Support, 1 Year Extended $10.00
1 960-2780 Warranty Support, Initial Year
1 421-4356 Software, DataSafe Online 2.0 2GB
1 927-2357 DataSafe Online 2.0 2GB
1 988-0099 To activate your online backupaccount, go to Start, Programs, DataSafe Online $0.00
1 469-1413 Award Winning Service and Support $0.00
1 421-6585 Trusted ID,IDSafe, 12 Month Subscription, Digital Delivery $0.00
1 730-0447 Thank You for Choosing Dell $0.00
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I ordered the same computer last night in red with a backlit keyboard and had the exact same question. I asked the chat rep and they were unable to tell me so I am going to call them this morning.
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When I ordered my 15z it specificly said 'Keyboard - English Backlit'
I cannot believe all the bloatware Dell in putting on their systems now! -
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Well I called the order modification number and they assured me even though it does not indicate a backlit keyboard in my order summary I did indeed order a backlit keyboard and that is what is being delivered.
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Listen to this story. Actually 2 stories.
2 nights ago I try to order a Dell Inspiron 14z online.The build info says Backlit Keyboard: Standard English. I go to print the specs and it says "standard english" so I call. They say "although it is confusing, it is a standard keyboard." Are you kidding me?? So I ask the rep to build me a computer with a Backlit keyboard...but he couldn't because of the floods in Thailand the keyboards are not available. The rep was awesome! He tried to upgrade me to XPS 14z w/ backlit but keep the price close to the price of the Inspiron 14z...BUT HE COULDN'T find even 1 with a backlit keyboard!
Second part of story...I ordered the Dell XPS 15 in July, 2011. Build said Backlit keyboard but the printed specs said standard. The computer came with the backlit keyboard....great! I spilled coffee into the keyboard and it had to be replaced. The tech come to the house and replaced it with a standard keyboard. I called Dell today to say I want this remedied. They reply that I ordered a standard keyboard. Why all this confusion with the Backlit keyboard? They should just write it correctly online.
Interestingly, I was able to order a Dell XPS 15 Backlit Keyboard for $34.95 with free shipping today!
Backlit keyboard on 14z
Discussion in 'Dell' started by wa0852, Oct 9, 2011.