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    Blue ordered 7/11 into kitting stage

    Discussion in 'Dell' started by Jdban, Aug 9, 2007.

  1. Jdban

    Jdban Notebook Consultant

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    My blue was ordered on 7/11, and I just called and found out that it is in the kitting stage.
    I am cancelling it though.
    I used a new coupon, and ordered a black one (With the same specs) for $200 less.
    Black: $1072
    Blue: $1264

    I might try getting dell to give the blue the black's price, but I doubt that they will do that.
     
    Jdban, Aug 9, 2007
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  2. tryng2luvdell

    tryng2luvdell Notebook Geek

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    Kitting stage, from my understanding, comes even before the build stage. And, if I am correct, most of us that say we are in build but are being delayed, are actually in "pre-production" -- and cannot move to kitting because the parts aren't there.
     
    tryng2luvdell, Aug 9, 2007
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  3. Jdban

    Jdban Notebook Consultant

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    Kitting is still better than the machine saying build stage. Kitting means that something is actually happening with my order (well, something other than being delayed)
     
    Jdban, Aug 9, 2007
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  4. Jdban

    Jdban Notebook Consultant

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    Has anyone heard of dell matching the price of their own computer after you order it?
    I hope I can get the blue with the price of the black (it'll get here sooner too)
    I'm on hold right now. We'll see what happens
     
    Jdban, Aug 9, 2007
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  5. tryng2luvdell

    tryng2luvdell Notebook Geek

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    That is true!!! ANYTHING seems better than the build stage these days!!! Good luck!
     
    tryng2luvdell, Aug 9, 2007
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  6. Jdban

    Jdban Notebook Consultant

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    20 minutes and counting on hold. This is kind of pathetic how long its taking.
    I'm on hold for chat too. Might as well get 2x the waiting done with my time.
     
    Jdban, Aug 9, 2007
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  7. Jdban

    Jdban Notebook Consultant

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    Just moved into testing.
    btw, the sales dept could not help me.
     
    Jdban, Aug 9, 2007
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  8. tryng2luvdell

    tryng2luvdell Notebook Geek

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    Congrats!!! Hopefully it will soon be in boxing then. EXCELLENT!
     
    tryng2luvdell, Aug 9, 2007
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  9. Jdban

    Jdban Notebook Consultant

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    well, I will probably end up cancelling it to save $200
    Customer care says to call sales about my issue
    Sales says to contact customer care
     
    Jdban, Aug 9, 2007
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  10. Jdban

    Jdban Notebook Consultant

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    they are offering me $100 coupon or $50 credit
    I may take the $100 coupon, cancel both orders, and then replace the black with the $100 coupon
    Or I could put it on ebay.
     
    Jdban, Aug 9, 2007
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  11. mtylerjr

    mtylerjr Notebook Deity

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    Jdban, what screen res did you get, and does your system have a webcam?

    (Trying to surmise why you're getting yours before earlier orderers)
     
    mtylerjr, Aug 9, 2007
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  12. Jdban

    Jdban Notebook Consultant

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    I got the antiglare screen. and yes, I ordered a webcam
     
    Jdban, Aug 9, 2007
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  13. Jdban

    Jdban Notebook Consultant

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    To let you guys know, the customer care woman said that my order was in the "burnin' " stage, meaning that software is being installed.
    Phone status says testing stage.
     
    Jdban, Aug 9, 2007
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  14. BodyByNotte

    BodyByNotte Notebook Guru

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    Well, I just got delayed until 8/28. The guy from corporate resolutions said if I change my order to black then it goes off today's pricing which is $400 more for the same system in black. I asked to be compensated for the delays and he said because it is not Dell's fault, but a supplier shortage, he can't justify compensation. So now I sit it out & wait.

    Original ship date 8/9 New Ship date 8/28
     
    BodyByNotte, Aug 9, 2007
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  15. Jdban

    Jdban Notebook Consultant

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    Does anyone know exactly when they charge you? I have to wait a day or 2 for the $100 coupon, and I don't want to cancel the blue without the coupon being received.
    I think they charge when the order ships.
    How long til my order ships? (it went into testing today)
     
    Jdban, Aug 9, 2007
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