Can I talk them into something free?

I've been on hold for just over half an hour now to just check the status of my order.
This is crazy.
Can I get something?

 

why dont u check online

 

Smiles are free.

 

The irony is that I was calling to get the order number so I can check it online. Haha.

 

you should already have the order number / customer number from when you purchased the machine

 

your order number would have been emailed to you if purchased online or given on the phone if purchased on the phone. If I were them I wouldn't give ya a thing for free. They aren't a cell phone company.

 

lol but i would like to kno if they ever do give free things (other then good deals)

 

nope, i tried getting a snap cover for free, then i tried just getting a % off accessories coupon, they wouldn't budge.

 

thats because they really are the cheapest in price. Thats why spo many people buy dells.

 

Jeff! Did you get your E1505 yet? I changed my mind and now I am going with a E1705! AH! =)

 

E1705 is a big laptop, don't buy it if you're serious about taking it outside your home.

 

yikes the e 1705 is big.

 

Yes I've waited for 40 minutes but so what? I got "Sorry" that's all.

If my experience is not liable for any compensation, according to most people in this forum, then definitely you don't deserve one.

dL

 

30-40 minutes on hold? That's all? Have you ever used customer service for anything else before? I've waited on hold for over two hours before. Yes, I was irrate, but I didn't expect compensation just because they're busy.

 

you get to listen to their music on your phone or on your stero speakers for 30 min

thats a pretty good deal

 

man thats normal for hold times these days, get speakerphone. thats what i got. I put it on speaker and wait till i hear the dial or the persons voice. way easier

 

the dell nylon carrying case for 50 bucks wasn't available when i did my order...through reading this forum ive noticed that dell gives alot of free stuff away like its nothing....think i could somehow get this case if i called up? all you people who got free backpacks and CD's have any advice? im a cheapo

 

im not trying to be mean or anything, but are you ****ing retarded? you waited half an hour on the status of your order? let me tell you something:it will arrive sometime next week. and you can check online too. it takes like what? a minute?

 

Why don't you try logging in to the Dell website or just your e-mail. Dell has no reason to give you anything for free.

They got them because they ordered their Notebooks in July when there was a promotion to get the backpack for free with an Inspiron order. If you didn't order one in July then you don't qualify.

 

Not yet, supposed to arrive the 18th, seems like forever. And i did end up getting the leather snap cover The E1705 is nice, to big for me though, i had a 9300 before my current E1505 and sold it because it was to heavy and big to carry to school, but it makes a very kick ass desktop replacement.

 

We're all waiting for Dell... ever since I got a red card here, I've learned to be patient

dL

 

jeff, just out of curiosity, why are you ordering another e1505? when did you get your last one? it still looks like it has a decent configuration.

 

I'm getting a free wireless mouse. Though I think I might be charged on it.

 

About 2 months ago, lol. I'm not satisfied with the XGA - has a bland color, and i figured why not upgrade to CD2

 

are u like really rich or something??? lol...seems like u just buy whatever the heck u feel like buying, whether u have one already or if you dont need it or whatever...u just buy it

 

In my experience Dell have caved quite easilly about free stuff..

They did lose my XPS but they agreed to upgrade the processor and give me a spare battery & AC adapter, and a 944 printer/scanner thing with a wireless print server gadget.. Not too bad but its been a ****ty 4-5 weeks trying to get them to do things..

 

I wish. If i was rich i wouldn't be buying Dell, i would have an Asus W3J I sell my old laptops for around what i got them for, people on Ebay don't research much, so really between these 2 E1505's, i only lost about $100 dollars.

 

oh just pay for your stuff, don't try to get so much for free

 

ya i agree with outkastland >.<