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    Can't get to Windows login screen

    Discussion in 'Dell' started by agentmichaelscarn, Oct 12, 2007.

  1. agentmichaelscarn

    agentmichaelscarn Newbie

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    I have a Dell Inspiron 1420 running Windows Vista. When I turn it on, it displays the green bar and "(c) Microsoft Corporation" like normal. After that, however, it goes to a black screen and the only thing I see is the mouse, which I can move around. It remains this way as long as it is turned on and never actually gets to the login screen. Even when I boot into safe mode, it does the exact same thing.

    I tried booting my computer from the OS CD and selecting "Repair your computer."
    1. Startup Repair: returns the message "Startup repair could not detect a problem."
    2. System Restore: I select a restore point and wait, but it always fails.

    The thing is I don't want to lose any data, so reformatting the HD or reinstalling Windows is not an option. There must be a way to fix the bad Windows files that are not allowing my computer to reach the login screen.
     
    agentmichaelscarn, Oct 12, 2007
    #1
  2. odin243

    odin243 Notebook Prophet

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    odin243, Oct 12, 2007
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  3. Kdawgca

    Kdawgca rotaredoM repudrepuS RBN

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    Thread Closed.

    Please continue discussion in the previous thread.

    Thx
    Kdawgca
     
    Kdawgca, Oct 12, 2007
    #3