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    Dell Cancelled My Order?

    Discussion in 'Dell' started by akademiks, Sep 16, 2006.

  1. akademiks

    akademiks Notebook Guru

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    Dell billed my VISA yesterday for the amount that I ordered my laptop. I checked the site and my order status was upgraded to "shipped". I check my visa bill again, and the charge for the laptop disappeared. The status still says shipped though...


    Anyone know whats going on?
     
    akademiks, Sep 16, 2006
    #1
  2. drumfu

    drumfu super modfu

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    is there a reason you're asking this here instead of contacting dell?
     
    drumfu, Sep 16, 2006
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  3. akademiks

    akademiks Notebook Guru

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    Because their support is garbage and it takes about 5 minutes for the support tech to come up with some BS to say
     
    akademiks, Sep 16, 2006
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  4. Jun85

    Jun85 Notebook Evangelist

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    The people on this forum dont work for Dell so I doubt we would have the real answer to your specific billing questions. If anything, if you call Dell, they will give you a more informed answer to what is REALLY going on
     
    Jun85, Sep 16, 2006
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  5. drumfu

    drumfu super modfu

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    i've had nothing but excellent support from dell. maybe you should contact sales instead. tech support has nothing to do with billing/sales.
     
    drumfu, Sep 16, 2006
    #5