Dell Laptop Order Stages Wiki

Thanks a lot, I tried that number and they say it's in pre-production ;(

 

Call and speak with a Rep, they may be able to help you out! And, also give you more *concrete* information!


Cin

 

I spoke with a rep, and he said that my order was in production... so again I am getting conflicting reports lol

 

I would trust what the Rep says. I believe it's in production too.

Dell needs to somehow find a way to sync online status vs. automated. So they are saying the same information. It, cannot be that hard.

And, it would make it easy on consumers, such as you and myself!


Cin

 

Well, that's good to know, because from what I gather, preproduction is not a good stage to be in since it means that they are waiting for some parts. Knowing that this is not the case brings back hope that my laptop will be here sooner

 

Yes, I would hope so..and I would hope that it ships to you before the ESD!


Cin

 

how long does Order Processing, ussually take?

Alienware M17x

 

I ordered my 1640 on 7/17/09, and it was delivered on 7/27/09.
That is only five business days, not counting the two weekends.
In fact, would have been here a day earlier but the Fedex 2nd day shipping I paid for happened to fall on the weekend, or it would have been here in only 1 week!

 

Thanks for giving out a little credit/shout-out for me!

NOT

 

SHOUT OUT TO SLEEY!! If you have Dell DPA..you know to Dial that number for Dell Financial Services, and the Options are there for you to follow the prompts (Option 1 for this, option 2 for that, yada, yada)! It's spelled out plain and simple when you call the 800 number. Very similar..but it isn't copying, I took it from my own notes, as I was listening to the prompts...

Nice how you went back and dug up an old post, must be a slow night! /end

Cheers!

Cin...

 

I'm just playin' cin!

We all love ya around here!!!

 

hey i found a new stage!!! my accessories say and i qoute *work in progress* lol how bout that?

 

Mine says :

31-Jul-2009 Order Received
05-Aug-2009 Work in Progress
10-Aug-2009 Manufacturing Build Complete

NEXT is :

Ship From Factory ?
Arrive in Singapore?
With Local Carrier?
Delivered?

Hmm, when do you think i can actually receive that good?
Btw, the sales told me it was assembled in Malaysia.

Intel pro also assembled there right? Or China.. which ever closer to the selling area.

 

Australia has it's own set of stages. As does the EU and US, etc....

This thread was for the US order stages.

 

Oppsss... any idea for order in Singapore?
Anyone?

 

i do live in the us! haha thats why its weird

 

OK..lulz.

Anthony...I havnen't seen this one...I will have to look at this one in regards to accessory orders...Now, I'm curious!

Perhaps it will update by EOD, or better yet overnight!


Cin...

 

haha i know it was so weird. i was looking cause my lappy went into boxing yesterday, and it said for my other order number*work in progress* i laughed

 

Hello, I'm new here. I'm just posting this for the hell of it, not because there's any particular issue. But I will ask a question, I suppose, so it's worth posting anyway.

I ordered an Inspiron 1545 in late July. It said the expected delivery day was the tenth of August, which is today. Just today I checked Purolator and it turns out that the laptop got to Calgary. I'm in Winnipeg, Manitoba, Canada, you see, and the order shipped from somewhere in the U.S. Its status now is "Shipment In Transit," so I am assuming that it's on its way to Winnipeg. Would it be safe to say that it should come tomorrow? This question is mainly directed at Canadians or anyone with a knowledge of the distances between provinces. If you're not familiar with the Canadian map, here's ones for a quick reference.

http://beertalking.files.wordpress.com/2008/09/canada-map1.jpg

Calgary is in Alberta, Winnipeg is in Manitoba. More specifically, they are 1337km (haha) away according to my iPhone. So what do you guys think?

If you're curious for whatever reason, I got it customized with a P8600, an ATi HD4330, 4GB of 800MHz RAM, a 320GB HDD, X-Fi sound, no webcam, and a Bluray option, as well as Bluetooth.

 

no worries mate id say its prob safe to say itll be there by tom or early the following day

 

Once it exits the US....I've heard Purlolator doesn't take that long.
I would assume & hope by EOW for you!

Grat's on your impending arrival, BTW

Cin...

 

LOL work in progress stage. That's a catch all phrase if I've ever heard of one.

 

haha it still says it to... now that has been delayed as well till the 27 lmao oh well luckly its just a bag, usb flash and a x-fi sound card

 

Hah, I got a call yesterday about a package waiting for me at the Purolator in Winnipeg. I got excited and went first thing today to go pick it up.


Turned out to be my dad's weather mats that he ordered online. D:
Anyway, I'm just waiting for a call any time now. Thanks for the friendly responses, guys.

 

that always sucks haha i had a fedex truck drop a package off at my neighbors house and thinkin it was my lappy i went over there, it just ended up being my brothers memory upgrade for his desktop lol total let down

 

Hah. Expecting it to get delivered before boxing, are we?

 

He's been waiting ever so patiently... Just like you!

He's getting a AppleDell Hybrid BTW, did you see the pic? Dell moved him to the *front of the line* hee hee


Cin

 

hahaha yep cins right im a first rate customer so i got the best of both worlds, the uniform shape of an apple with crappy hardware and a nice paint job and screen with wonderful customer service from dell lol im so excited!!!

 

Hah, more like best software and hardware from Dell, and the Apple logo from Apple.

 

haha ok ill go with that one

 

Hell yes! According to Purolator, it's in Winnipeg! It's at the depo and I'll pick it up first thing tomorrow.

AWESOME!

 

^Hows your laptop?

My Studio 1555 just arrived a few hours ago. IMHO it rocks.

 

My status
Studio 1555 (specs in signature)
8/20 - Ordered
8/20 - In production
8/22 - Build (Dont know the status before .. checked on phone now)

9/4 - Expected Delivery

 

My status - Updated
Studio 1555 (specs in signature)
8/20 - Ordered
8/20 - In production
8/22 - Build (Dont know the status before .. checked on phone now)
8/23 - Build
8/24 - Build
8/25 - Boxing (Dont know when it was testing stage).

9/4 - Expected Delivery

 

Hey there! Might I ask how you are finding out the specifics concerning the status of your order? I ordered on the 19th and talked to a rep that only told me what was already on the order status page. Does your order status still say "in production?" Mine is expected to be delivered on 9/4 as well. Thanks!!

 

To find out the details, i saw a post which had the information - you have to call a number.. i will post the information here again ...

-------------
Dial 1-800-283-2210
(Dell DPA phone number, but you will be given *prompt* choices to get you to the Order Status System:
Then click Option 3
Select your purchase or your system option: I did #2, (since it was an EPP purchase)
Track the Order Option #1
Repeat one more time: Track Order Option #1
Then, simply input your Order Number.
------------

 

Alright my status again GOOD NEWS ...

My status - Updated
Studio 1555 (specs in signature)
8/20 - Ordered
8/20 - In production
8/22 - Build (Dont know the status before .. checked on phone now)
8/23 - Build
8/24 - Build
8/25 - Boxing (Dont know when it was testing stage).
8/27 - Shipped ...
8/29 - Expected Delivery (From 9/4) coool .... waiting - Still no tracking information, since it is going to the carrier. But status is shipped !!! yay !!!

9/4 - Original Expected Delivery

 

Thank you for the info! I have to admit, though, I'm pretty jealous that considering we ordered the same product on the same day, that mine is still in production. Congrats to you though! Hope mine's not far behind!

 

Cool ! your specs are more powerful - i mean the graphics card, hard disk and RAM, maybe sometimes it takes time here and there. Look for the status on phone, if it says boxing, most likely it will ship within 3 days, since nowadays with the good discounts, sales are pretty high.

Best of luck .. yes your wait will be over soon, i am sure you will get is before your expected date (sep 4) thats sure. So till then enjoy the wait, thats also fun ;-)

 

Thanks again! It's been great to be able to be able to compare my order status to yours, so thank you for sharing! I just called the automated line and learned my system is in the Build stage and has an expected ship date of August 31st. So not too far away! I'm sure your system will be great and I am glad the wait is almost over for you!

 

Does the detailed status apply to E6500 Latitude as well as i placed order on
8/25 - went from Payment to In-Production same day
8/29 - Finally Shipped (no tracking no)
Upgraded to Next Day business but Expected Delivery shows
9/4
Does not make sense, i expect it to be on 9/1 or 9/2 for NBD.
Any experience with Latitude shipments, where are they made and shipping routes...I could not in the phone no. find a way to get more detailed status...

 

you should get tracking information by the end of the day it says shipped. and once you get that your expected date will be updated - it will show a new earlier date and in brackets it will indicate updated. So patience is the key congrats on the shipping.

 

yippie got mine ... looks cool .. works cool ...

 

Yay! Congrats congrats! Mine was in boxing today, so it looks like it certainly will get here 9/4.

 

No updates even so far.....on the tracking no...what carrier does dell use in the US. It says shipped to Carrier on 8/29 but no update. The agent had already updgraded to Next BD....but that is no value if it does not get to Carrier today...

do the agents have more infor...should i call them ?

 

Dell now uses Fedex since DHL no longer operates in the US (for domestic shipments).

 

Mine was marked as "shipped" hours ago and is also lacking any tracking information, which is quite frustrating. I have ordered several things online and there is never any difficulty nor lengthy wait getting the tracking information. You'd think such valuable items would get that information immediately. My EDD was already updated despite the lack of tracking info. Again, doesn't make sense.

 

Dont worry, your tracking information will be updated. The EDD is final, so dont worry, even if you dont see tracking, you will get it on EDD 100%.
Tracking information usually takes about 12-24 hours to be updated, since they actually require FEDEX to pick up the shipment, though its ready from dell's point of view. Just wait for 4-8 hours more , you will surely have your information, i have gone through the same thing recently so i assure you that.
Also yes it is FEDEX home delivery and mine shipped from Reno NV. I dont know about express/next day delivery, they might use other carriers for that, mine was so called as 3-5 day shipping, though it was actually 1-7 days, since the FEDEX ground maps show that i will get in 1 day, people around Reno NV, like most of california gets in 1 day.

 

Welp, got the tracking number, but it's to an order delivered back in February. I suppose this will be fixed soon, so I'll just have to wait and see.

 

You can also go to www.fedex.com, Under The Track Tab at the top, Click Track By Reference Number; Then add your Order Number as your Ref. Number, Place your Destination Country & Destination Postal Code; Click Track...and it should be able to pull up the latest & greatest if your order has already shipped!


Cin...