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    Dell USA Question...

    Discussion in 'Dell' started by onlycurious, Dec 20, 2007.

  1. onlycurious

    onlycurious Notebook Consultant

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    I ordered a Inspiron laptop and it's estimated to be shipped in mid January 2008.

    If I cancel the order BEFORE it is shipped, will they charge me for anything?
     
    onlycurious, Dec 20, 2007
    #1
  2. SmoothTofu

    SmoothTofu Inspiron 1420 Owner

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    No, even after you receive it you still have 30 days to return it with no fee.
     
    SmoothTofu, Dec 20, 2007
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  3. onlycurious

    onlycurious Notebook Consultant

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    I thought it was 21 days.....
     
    onlycurious, Dec 20, 2007
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  4. sinstoic

    sinstoic Notebook Deity

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    It is 21 days from the date specified on the packing list (usually the day it actually ships) in USA. You can return afterwards (the maximum time limit is not specified but Dell decides it on a case to case basis) for a 15% restocking fee.
     
    sinstoic, Dec 20, 2007
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  5. Illegal Operation

    Illegal Operation Notebook Evangelist

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    On another note, they will under special cases except them well past the return period but you may be subject to greater depreciation value due to age on your product, not just the 15% restocking fee.
     
    Illegal Operation, Dec 21, 2007
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  6. woodg

    woodg Notebook Enthusiast

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    In case the timing is important, note that sometimes it will arrive BEFORE their expected ship date. Mine certainly did - by about a week!
     
    woodg, Dec 21, 2007
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  7. sinstoic

    sinstoic Notebook Deity

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    Your time starts from the day the computer actually ships from Dell and not the estimated shipping date or your actual delivery date.
     
    sinstoic, Dec 21, 2007
    #7