Dell XPS 1530 order status

[Canada] Recently ordered my self an XPS M1530.

Order Date: 12/11/07
Production Date: 12/13/2007

As of today 12/18/07, my order has still not left Production, and I contacted dell, to try and get the status of my order.

9:16:47 AM - Craig D - There is a 7-day lead time on your order. It will from there take 7-10 days business days for you to receive your order.
9:17:47 AM - Craig D - Lead time - Time before we start building your computer.

First time I have ever bought anything from dell, and wondering if this is typical ?

I see many other people getting their 1530's pretty fast, and it looks like mine won't be arriving any sooner then the Dec 31st Estimated Delivery Date

Did not pay via CC, payed with Dell's Preferred Financing.

 

There seems to be quite a delay on orders made after the first week or so, on the New Zealand site it says that you will have to wait 4-5 weeks for delivery. I ordered on the first day it was available here, so I got lucky =P

 

Remember you're in Canada while it seems like most people are in the US

 

Order Date: 12/11/07
Production Date: 12/11/07
Ship Date: 12/15/07
Toronto,Canada here. Laptop should be here tomorrow as I got a automated call from Purolator.

What's ur system spec? that might be the reason

 

Intel® Core™ 2 Duo Processor T7500 (2.2GHz/800Mhz FSB, 4MB Cache)
Genuine Windows Vista® Home Premium Edition
Tuxedo Black Casing with Microsatin Finish
Glossy, widescreen 15.4 inch LCD & 2.0 MP Camera (1280x800)
2GB Shared Dual Channel DDR2 SDRAM at 667MHz (2 Dimms)
160GB 5400RPM SATA Hard Drive
256MB NVIDIA® GeForce™ 8600M GT
8X CD/DVD burner (DVD+/-RW) with double-layer DVD+R write capability


System I ordered

 

Sorry to copy and paste but I ordered:

Intel® Core™ 2 Duo Processor T7500 (2.2GHz/800Mhz FSB, 4MB Cache)
Genuine Windows Vista® Home Premium Edition
Tuxedo Red Casing with Microsatin Finish
Glossy, widescreen 15.4 inch LCD & 2.0 MP Camera (1440x900)
2GB Shared Dual Channel DDR2 SDRAM at 667MHz (2 Dimms)
160GB 7200RPM SATA Hard Drive
256MB NVIDIA® GeForce™ 8600M GT
8X CD/DVD burner (DVD+/-RW) with double-layer DVD+R write capability

 

DeathPenalty,

Whats your Order date, Production date, and Estimated shipping date ?

 

This is what i ordered. Some diffs but I since we both orederd on the same day, it should be here by now..

Base Intel® Core™ 2 Duo Processor T7250 (2.0GHz/800Mhz FSB, 2MB cache/)

System Color and LCD cover Pattern Crimson Red Casing With Microsatin Finish

MEMORY 2GB Shared Dual Channel DDR2 SDRAM at 667MHz (2 Dimms)

LCD & Camera Module Glossy, widescreen 15.4 inch LCD & 2.0 MP Camera (1280x800)

VIDEO BOARD 256MB NVIDIA® GeForce™ 8600M GT

BOOT HARD DRIVES 120GB 5400RPM SATA Hard Drive

OPERATING SYSTEM(S) Genuine Windows Vista® Home Premium Edition

Adobe Software Adobe® Acrobat® Reader 7.0

CD-ROM 8X CD/DVD burner (DVD+/-RW) with double-layer DVD+R write capability

Sound Card High Definition Audio 2.0

Wireless Networking Cards Intel® 3945 802.11a/g Mini-card

Office Software (not included in Windows XP) Microsoft Works 8. DOES NOT INCLUDE MS WORD

Anti-Virus/Security Suite (Pre-installed) Norton Internet Security 2007: antivirus, antispyware, firewall, 15-month

Primary Battery 56 WHr 6-cell Lithium Ion Primary Battery

Services 1 Year Return to Depot Service and Technical Support

Optional Support Services DataSafe Online Backup 10GB (included with price)

Internet Access (ISP) No ISP Requested

 

Ok, this is just freaking Garbage. Dell called my Wife yesterday and "appologized" because our laptop won't be shipped until December 31st... Yeah SHIPPED. And of course they pulled out the "Because of Holidays" line.

So pissed.

 

Complete BS. You should get a credit + upgraded system. Fight the good fight!

 

OK REALLY GETTING GODDAM SICK OF DHL ****!!


Now it says on my tracking that it has returned to the DHL facility...like is this a joke? I want $80 for the next day shipping I was "supposed" to get

 

Do XPS laptops build quicker or something? I ordered my inspiron 1720 on the 15th, and it still hasn't shipped. I figured it was normal to wait this long, how are people having theirs ship within 2-3 days?

 

Dman7, they don't. It is just that those people get someone else's systems delivered. They just had accidentally ordered the same.
(Mine got ordered Dec 7th and has now been in boxing stage for 2 days after having been about 10 days in built stage.)

 

Gotcha, thanks for clearing that up! I hope you get yours soon though

 

Ok, im confused as all hell. I called dell the other day to inquire as to why my laptop hasn't left production yet, and why my wife was told our laptop would not ship until the 31st. The Rep I spoke to stated our laptop was all ready in Transit to Canada.

I have no idea whats going on

 

Sorry my estimated delivery date was the 10th of January.

 

my inital ESd was 4th january but it shipped on the 21st. will prob. get it by tommorrow

 

Ordered: Dec 13
In Production: Dec 14
Shipped: Dec 16

PUROLATOR LOG:

2007/12/24 10:28 On vehicle for delivery
2007/12/24 08:56 Awaiting Connection
2007/12/21 10:26 Awaiting Connection
2007/12/21 07:04 Shipment In Transit
2007/12/20 13:26 Shipment In Transit
2007/12/20 13:25 Picked up by Purolator
2007/12/17 13:30 In Transit in U.S.

Delivery... TODAY... wow it really is Christmas. It just sucks because I have to work and my b/f will more than likely want to open it when it gets here. I hope he doesn't but if he does... it's a small price to pay cause I don't have to wait until after XMAS.

-Reef

 

take a day off lol

 

Update:

Order Date: 12/11/07
Production Date: 12/13/2007
Ship Date: 12/21/07
Delivered on: 12/28/07

Pretty awesome laptop, just wish I could of got it in time for Xmas.