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    Dell XPS 1710 in the UK

    Discussion in 'Dell' started by MiloTheGreat, Nov 16, 2007.

  1. MiloTheGreat

    MiloTheGreat Notebook Enthusiast

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    So far, so bad.

    Order 6 weeks ago with no forecast of lead times. On order confirmation I have a 6 week lead time, which I accepted.

    The day before delivery, they extended the delivery time, 6 weeks more.

    Full story here. http://01792.org/halo/template.asp?c=267

    The customer services manager said he will phone me Monday, anyone want to wager if he will?

    I'm seriously considering cancelling, I contacted Dell several times how assured me the unit was out of pre-production, when the website said it was in pre-production, putting it down to a "software bug on the website" and took my full payment.

    I think they've overstreched and are churning stock, robbing Peter to supply to Paul.
     
    MiloTheGreat, Nov 16, 2007
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  2. sinstoic

    sinstoic Notebook Deity

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    Keep us updated!
     
    sinstoic, Nov 16, 2007
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