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    Dell XPS M1330 Canceled orders forum

    Discussion in 'Dell' started by usuarioxyz, Aug 15, 2007.

  1. usuarioxyz

    usuarioxyz Notebook Enthusiast

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    I just canceled my M1330 after I ordered on June 17 and the delivery date was on September 5th. Last week I build the exact same machine on the website and the delivery date was on August 30th. What the heck are they thinking. Called them and told them that at least they should give me the free timbuk2 case and the free shipping and they agreed only on the free shipping. So I canceled. My setup was worth $2700+ with all the bells and whistles and warranty. BUYERS BEWARE.
     
    usuarioxyz, Aug 15, 2007
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  2. freiheitadler

    freiheitadler Newbie

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    nice, they offered my 400 on a return of a 2800$ machine 2 weeks after i got it. (1520 though)
     
    freiheitadler, Aug 15, 2007
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  3. DirectGirl

    DirectGirl Notebook Consultant

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    that sucks. i was inteh same situation with the esd and bag.. and i got a free one (of my chosing, timbuck or whatever) and priority and NDS. =/
     
    DirectGirl, Aug 15, 2007
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  4. Zetto

    Zetto Notebook Deity

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    DirectGirl, how the heck do u know that ur system is going into testing tomorrow?
     
    Zetto, Aug 15, 2007
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  5. chuck232

    chuck232 Notebook Deity NBR Reviewer

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    Unfettered optimism. ;)
     
    chuck232, Aug 15, 2007
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  6. sean_nj

    sean_nj Notebook Guru

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    Are you sure you placed order on June 17 this year?

    Sean
     
    sean_nj, Aug 15, 2007
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  7. TechIsCool

    TechIsCool Notebook Consultant

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    ah because mine bounced throught it in one day lol
     
    TechIsCool, Aug 15, 2007
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  8. Les

    Les Not associated with NotebookReview in any way

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    RE: Direct Girl...

    If you can get a CSR that has access to DOBBS, the program will tell exactly where the system is, including its priorities, whether a tag has been issued, specific parts it is waiting for along with all the lead times.

    Only certain reps have access to this.
     
    Les, Aug 15, 2007
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  9. SVrider

    SVrider Notebook Geek

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    Haha DOBBS.... It's actually DOMS (Dell Order Managment Software) and everyone has access to it just not everyone knows how to use it very well.
     
    SVrider, Aug 15, 2007
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  10. Les

    Les Not associated with NotebookReview in any way

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    I was told Dobbs by someone who said she didnt have acces but put me through to somone who did. I then spoke with her for awhile who explained what could be gained from it, as i have printed above...

    Tx for the correction...we always learn.
     
    Les, Aug 15, 2007
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  11. usuarioxyz

    usuarioxyz Notebook Enthusiast

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    Sorry the order date was July 17th.

    Absolute - Computrace LoJack for Laptops 3 Year 7/13/2007 Canceled 9/17/2007 N/A
    2000041974369 745762297 XPS M1330, Intel Core 2 Duo Processor T7500 (2.2GHz/800MhzFSB, 4M L2 Cache) 7/13/2007 Canceled 9/5/2007 N/A
     
    usuarioxyz, Aug 15, 2007
    #11