Problems? See this thread at archive.org.
Hi I have had a XPS M1330 for some years, with several mobo swaps and other issues solved fast by Dell Customer service.
Today i had a tech replacing my motherboard again, as well as the cooling fan and mouse buttons. Dell technician finished up, and he left after i logged in with my password, but before windows was done loading the desktop.
The instant windows finished loading I went into a bluescreen message " Irql_less or equell"
Machine then rebooted, but now it crashed during the loading bar of windows with following blue screen "A Driver corrupted pool memory, you system has been shut down to avoid damage etc...."
Another reboot, and i get a "Memory_managment" blue screen.
I now try windows startup repair(?) (I have a norwegian version os Windows Vista, so not sure about the correct english expression for that.)
Windows recovery dont work either, it swaps between the three BSOD errors.
I call Dell, its ofcourse after closure time in norway, so i get transfered to a english speaking support (wich you are automaticly transfered to after the local closing times, and the answer machine specificly says the service will be handled in english.) wich has been no problem at all before. I have talked to various nationalitys before.
The person i reached could not help me as he only handled support cases in england (why do i get transfered to international support if they suddenly only deal with local support?), he asked me to wait untill tomorrow and call the Scandinavian support again.
I have the XPS next day support plan, and I have talked with people in Ireland, India, and England on previous support cases, and that have not posed any problems at all. Has it been a change in how Dell Handles Support cases?
So,Is it anyway I can try to fix those bluescreens myself? Would be nice to not have to wait untill wedensday (at the earliest), for a tech to arrive.
Dell XPS M1330 Service issues and BSOD
Discussion in 'Dell' started by Kim Andre, Sep 17, 2012.
