Dell acknowledges ATI 5470 Issue

Dell has cancelled builds of models to be fitted with the ATI HD5470 Graphics card which replaced the 4570.

Dell has not advised the details other than to say it is a "worldwide issue" indicating it is ATI related not Dell (rightly or wrongly.)

I have been advised that my order for a 1557 i7 720QM with the HD5470 1GB card has been cancelled and that I will be advised this evening of the options open to me.

I did not receive an e-mail notification of this so any other users with outstanding orders for units with the 5470 should check their status to confirm.

Was due to take delivery in 7 days so quite pissed!!

 

Don't know what price range you are in, but I would recommend switching to one of the following (didn't look at specs, just matched 1GB):

Alienware M15x. GTX 260M
Studio XPS 16: HD 4670

My next purchase will be the M11x, which has the GT 335M card in it. I had a chance to play with one of these and it screams.

http://www.dell.com/us/en/home/note...hs&cs=19&~oid=us~en~29~alienware-m11x-anav1~~

 

So what is the "issue" anyway? Is it a supply issue in that they simply have not received the shipments that AMD promised them, or is it an Nvidia style GPU meltdown issue, or is it something else entirely?

 

Any update on this? What is the issue about?

 

Bump? I assume this is no longer an issue as I can select the 5470 on Dell's website, but what happened?