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    Dell and Refunds

    Discussion in 'Dell' started by Business Man, Feb 25, 2008.

  1. Business Man

    Business Man Notebook Consultant

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    Hey guys,
    I made a mistake last week when I ordered my XPS m1530 last week and called to make a few changes, they then palced another order. Now it looks like Dell charged me for both orders and even though I cancelled one over the phone I was still charged.

    Now Dell have said they will refund me, I was told this on Friday, now it's Monday and I've not seen any such thing. So I was wondering how long Dell normally take and if they're good at refunds in general. Thanks :).
     
    Business Man, Feb 25, 2008
    #1
  2. AlexH

    AlexH Notebook Enthusiast

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    Pretty fast imo, they charged me incorrectly last week on my order and I called and spoke to there sales section. I had the money back in my account in less than 10 mins (it was on hold so if its already drafted from your account it may take a bit longer)
     
    AlexH, Feb 25, 2008
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  3. nizzy1115

    nizzy1115 Notebook Prophet

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    It depends on how fast your cc company is.
     
    nizzy1115, Feb 25, 2008
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  4. praneeth

    praneeth Sanath Jaya Suriya!!!

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    Bank might take a few days to take the charge off. Dell doesn't actually charge you properly until shipped. It's just a hold on your account. Bank automatically removes the hold after a few days.
     
    praneeth, Feb 25, 2008
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