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    Dell charged my CC for item i returned 2 months ago

    Discussion in 'Dell' started by kevjen888, Sep 28, 2011.

  1. kevjen888

    kevjen888 Notebook Guru

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    some of you may remember i created a thread praising the return efficiency of Dell back in July. I returned my XPS17 2 days after i received it, and got the full amount back within one week of shipping it back. however, today i found out Dell charged the same credit card the exact same amount. , most likely an computer glitch or human error. Dell's customer service line is closed now, will call them tomorrow. i already started the dispute process with my CC company. anyone else had this happened to you?
     
    kevjen888, Sep 28, 2011
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