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    Dell customer suport : ace!!

    Discussion in 'Dell' started by wulfie, Sep 6, 2007.

  1. wulfie

    wulfie Notebook Enthusiast

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    i have to say i've been having a few blue screen erros, i suspect due to some dodgy mouse drivers i installed, but just to check i phoned dell technichal support.
    i was answered instantly, walked through a system diagnostics boot, given full permission to take the laptop apart and check the memory etc. the guy then got me to send him a copy of the system memory dumps, answered some general questions, and offered to phone me back next week to check all is ok.
    it was easy, quick and efficient.

    this is the small business support sold with all vostros and i couldn't have been happier. just a success story to go with all the complaints
     
    wulfie, Sep 6, 2007
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  2. Busy_lad

    Busy_lad Notebook Consultant

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    yeah it can be pretty good, one thing that Dell has been doing extremely well these days I must say!
     
    Busy_lad, Sep 6, 2007
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  3. vespoli

    vespoli 402 NBR Reviewer

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    glad to hear some positive feedback!
     
    vespoli, Sep 6, 2007
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