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    Dell customer support

    Discussion in 'Dell' started by jpep13, Jul 27, 2007.

  1. jpep13

    jpep13 Notebook Consultant

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    I have a vista 1505 premium. when connected directly from the modem to laptop everything is fine including aol vr.
    When I use my router aol does not get connected. Anyways i called belkin and all is fine there. aol said the same thing. dell had me on the phone for 2 hours and decided to switch me to software. I will not pay for anything,
    they installed vista and the other software. if anything i will send back. stupid crap support. stay strong.
     
    jpep13, Jul 27, 2007
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  2. DoubleBlack

    DoubleBlack Notebook Deity

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    Are you making sure when logging in to AOL you are not using your dial-up modem but connecting over TCP/IP?
     
    DoubleBlack, Jul 28, 2007
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