Dell customer support has been very good to me

WOW
dell is actually replacing my E1405 with this i am really impressed the only question i have what video does it have?
I am assuming gma but i can't tell can anyone help me from the build list they gave me?
Order Detail

Qty Part # Description
--- -------- ---------------------------------------------
1 DY223 Base,Notebook,Core Merom,T5600XPS-M1210
1 0797C Customer Kit,Documentation, Airborne
1 23EKR Module,Ship Material,Notebook,SML,NO-CASE
1 C8586 Module,Software,Windows Media Player,10
1 DH407 Module,Software,Norton Internet Security,2006,15MO English
1 DH681 Module,Software,Sonic Solutions,Cineplayer,Inspiron
CD,Extreme Performance System
1 DK833 Module,Card Network Bluetooth 355,740M
1 FH309 Module,Software,Roxio,MYDVD XPS,LE
1 FK462 Module,Software,SKYPE
1 GF164 Module,Software,Gaming,ICON DAO,DHS
1 GH399 Module,Software,Roxio,MYDVD DLX
1 GJ140 Service Install Module Software,Inspiron,740M/M1210
1 GJ161 Module,Liquid Crystal Display 12.1WX,W/CMRA,M1210
1 GJ398 Ship,Notebook,United States M1210,DAO-MDS
1 H7658 Module,Software,Windows XP Pro Service Pack 2,CD,English
DAO/BCC
1 HJ718 Module,Software,Dell Media Direct,2,BALI
1 JJ309 Module,Compact Diskette Portable Resource Cd,Inspiron
XPS-M1210
1 K2967 Module,Information,Software, Internet Service Provider,
AOL 8.0,DAO,ARB
1 K2972 Module,Information,Software, Internet Service
Provider,AOL,PRI-OOBE
1 KU312 Module,Software,Works,8.5 Office,TRIAL, ENG
1 KX261 Module,Software,YMJ,2,PLUS 1MO,Service Kit
1 M6309 Module,Software,Image, Restore,Inspiron
1 M7812 Module,Software,Windows XP Pro Service Pack 2,Inspiron
English,DAO
1 MF296 Module,Software,GAMING,Client Dell Americas Organization
England
1 MJ955 Module,Label,VISC,Small Inspiron
1 MY858 Module,Hard Drive,80GB,5.4K Small Form Factor,T060
Inspiron
1 NG751 Module,Keyboard,87,United States,Single Pointing,Gray Dell
Americas Organization
1 NJ453 Module,Card,Network,DW1500 M1210,United States
1 PN548 Module,Software,Adobe,Acrobat Reader,7.0.8,International
English
1 PN732 Module,Label,Intel,No Bios MEROM
1 WH793 Module,Dvd+/-rw,8X,PHILIPS M1210
1 XD717 Module,Dual In-line Memory Module,2GB,667MHZ,2X1GB,512
1 XF367 Module,Battery,Primary,85W,9C Lithium,Samsung Power
Division
1 XG597 Module,Assembly,Base Discrete,XPS-M1210
1 YD622 Module,Adapter,Alternating Current,65W,Lead Free,Delta -
Ac Adapt,World Wide
1 YK500 Module,Technical Sheet,VB32 UPGRADE,Inspiron,English
1 YW656 Module,Software,SNAPFIRE,PLUS World Wide

 

Looks like GMA to me.

EDIT: I didn't see the discrete line, that would be the 7400, yes.

 

1 XG597 Module,Assembly,Base Discrete,XPS-M1210

I'm tempted to think it will be the dedicated card...otherwise that line would probably show integrated.

 

I don't see GMA or dedicated listed in there... I did notice the 2GB of Ram though... impressive!

 

i guess the only way to tell is wait for delivery
jim

 

I tried doing some google searches using part# XG597 and found two items listed on ebay. One had the 7400 and the other had GMA... That's going to be a seriously frustrating wait, lol

 

as mike said its not listed so its integrated according to the list. but as jim said just take a rest for couple of days and you'll find out.

 

Dell customer care is fantastic. I just got off the phone with them myself to solve an issue.

 

actually its HSB Resolution Expert Center
through customer care they are great

 

1 XG597 Module,Assembly,Base Discrete,XPS-M1210

discrete means your getting a 7400

 

Wow... from a 640m to a STACKED M1210... Kaching!

 

I take it the M1210 is the same as a 1501?

 

far from it, two totally didfferent machines, check the review section for details

good score with exchange, the m1210 is a fantastic machine

 

m1201 is an xps not inspiron the trade took a lot of blood sweat and tears over a period of two months, everything short of the motherboard has been replaced in the last 3 months and now the motherboard fails so i started working my way up the foodchain at dell and found a department that could help what they did was volunteer to replace my e1405 with my choice of a E1505 or xps 1210 i chose the xps they speced it out i did not the only stipulation was i was not going to downgrade on hardware that i now have
jim

 

good things seldom come easy, it looks like your struggle paid off, hope you enjoy your new rig

 

I was just wondering because i kept clicking on the M1210 in the post and it kept bringing up the 1501.
Just did it again, Is there a bad link or something?
Click on the M1210 in the post and see where it takes you.

 

it brings up the m1210 in your post

 

Yup, its brings up M1210 also.

Side note: Dell's Customer support is always has been great to me.

JC

 

Yah the last few calls to dell were no problem at all. Greatly improved from several months ago in my opinion

 

yea it almost seems they care but they did finally bend over backwards in the end and made it more than right
jim

 

Off topic and i apoligize,
I cleared cookies, deleted files, Now it brings up the XPS1710 Blu Ray. Whats up with that?

 

its not you now me too someonel must be playing with the links
jim

 

here known good link
http://www.dell.com/content/products/productdetails.aspx/xpsnb_m1210?c=us&l=en&s=bsd&cs=04
jim

 

Thought I was loosing my freakin mind. LOL

 

yea arn't we all maybe its the radiation from this lcd in front of me (i gotta blame somethin)
jim

 

They replace ur 1405 with XPS 1210??? Lucky guy.

 

lucky guy with no hair left
jim

 

Just got off of chat with customer no service india
the gpu is definatly a 7400
next question should i change the phillips burner with my optiarc thats in my 1405 before sending the 1405 back
jim

 

the motherboard comes in two flavors, discrete and integrated,discrete boards come with a graphics slot, and usually no onbard video, though some high end models sport both, so you can game and run 3d apps with high performance, then switch to the integrated for routine apps to improve battery time/reduce heat etc. The integrated board has onboard video only, no graphic slot, since there is only one discrete card for the m1210 at this time, you would have to be getting the 7400

 

try out both drives and keep the one you like best

 

SCORE!!! Have you priced the system out yet? I'm guessing it's a $2400 machine. I'll go check it out right now...

 

Mike no i haven't but if you want to freak check out the 1210 on the outlet with 4 gigs of ram i thought they were crazy till i priced 2 2gig sticks on new egg almost 1400 dollars jeeze
why would you need 4 gigs hard to justify by the way hows the 1405 sweet aint it i can't wait till monday!
outlet linky... http://outlet.us.dell.com/ARBOnline...line/en/InventorySearch?c=us&cs=22&l=en&s=dfh
jim

 

if i get to keep the 3 year warranty the service tag says it has it comes to $2731 ok
Holy #@%*$ $

 

Yeah... Thats what I'm talking about!!! How much did you originally pay for the 1405?

BTW, I'm really liking it! I thought it was a little big at first since I was used to using a 12", but I'm starting to get accustomed to it. Keyboard is nice and big and easy to type on. Display is great except for the light leakage at the bottom... I'll post some more in the owners lounge once I get everything set up... I'm spending a lot of time getting it set up the way I want it right now.

 

that's pretty nice of dell. you think i can get a b120 and have a few problems and get a nice specced out 1505? haha.

 

just fired up the xps SWEEET!
jim
honestly i was happy with the 1405 but 2 and 1/2 months of troubleshooting kinda ruins the taste of anything

 

LoL... I remember when this whole thing started back here...

http://forum.notebookreview.com/showthread.php?t=97389

I really wonder what they would give you if the m1210 started glitching.... I'll cross my fingers that you can live with this one for a while. Congrats on the marathon win!

 

Yea mike I think ive just fired my last shot across the bow
jim