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    Dell exchange/return question

    Discussion in 'Dell' started by Killerecho, Jul 24, 2008.

  1. Killerecho

    Killerecho Notebook Enthusiast

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    I have an exchange coming in for an XPS M1530. Anyone know if it would be okay if I swapped the hard drive between system being replaced and the replacement? They systems and components are identical but I know Dell puts IDs on all the parts. Would they give me a hard time about it if the part was the same but not "the same"?
     
    Killerecho, Jul 24, 2008
    #1
  2. CeeNote

    CeeNote Notebook Virtuoso

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    I don't think it would be a problem but you should double-check that.
     
    CeeNote, Jul 24, 2008
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  3. Hep!

    Hep! sees beauty in everything

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    They shouldn't give you a hard time about it. Go into a Dell chat and get confirmation, but according to my friend who works at dell, they do not track the specific serial numbers of parts in systems.
     
    Hep!, Jul 24, 2008
    #3
  4. benbeck08

    benbeck08 CCNA/A+ In Progress

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    Go for it dude
     
    benbeck08, Jul 25, 2008
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  5. Forte

    Forte NBR's Supreme Angel

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    Yup you can. Someone suggested it to me, though my replacement drive was just as silent, quiet, and performed just as well so I just kept it. Its all good. ^_^
     
    Forte, Jul 25, 2008
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  6. OneHit

    OneHit Notebook Guru

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    am i missing something here or do they send you the replacement before you have to send in the laptop you are not happy with?
     
    OneHit, Jul 26, 2008
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  7. houstoned

    houstoned Yoga Pants Connoisseur.

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    yes.

    they will send u a replacement unit. after u receive the replacement, u put yur original unit into the same box yur replacement came in. make sure to look for the packing slip/sticker they provide so u can send it back without bein charged. if, for some reason, u did not receive a packing slip/sticker. just call them and they'll email u a print out slip.
     
    houstoned, Jul 26, 2008
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  8. PvD

    PvD Notebook Consultant

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    You can do that, there will be no inconvenient about that, it is just a hard drive, and Dell value your information, so dont worry about that.
     
    PvD, Jul 26, 2008
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  9. Rodster

    Rodster Merica

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    It shouldn't be a problem. I did something similar and there wasn't an issue with it.
     
    Rodster, Jul 26, 2008
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  10. kanehi

    kanehi Notebook Deity

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    Dell doesn't monitor what type of hard drive is in your laptop. Vista on the other hand will detect any significant hardware changes and will ask to re-activate it. If the replaced system has the same specs then there's no problem.
     
    kanehi, Jul 26, 2008
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