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    Dell outlet incorrect system question

    Discussion in 'Dell' started by RovingCalypso, Apr 16, 2014.

  1. RovingCalypso

    RovingCalypso Notebook Consultant

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    Hi everyone

    I recently ordered a Latitude e6440 from dell outlet. It was a scratch and dent but I got a really nice deal on it so I picked it up. It was a phone based order and it was not listed on their website.

    The problem is that the specs that he sent me for information did not had a webcam but while ordering I specifically asked the rep if it has a webcam and he checked it through their system and Yes it has. I asked him this a few times.

    The system which I've received doesn't have the cam. Now my question is what are the chances of getting a replacement similar system without paying extra or will I be just entitled to a return.
     
    RovingCalypso, Apr 16, 2014
    #1