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    Dell outlet order taking 1+ week to ship!!WHY?

    Discussion in 'Dell' started by Jkoshy18, Feb 8, 2006.

  1. Jkoshy18

    Jkoshy18 Newbie

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    I just ordered a laptop from the dell outlet store...I've ordered two others within the past month - Both of them shipped out next day. This one it says it won't ship out until the 17th - I placed the order on the 7th!!

    What gives??

    Are they going to screw me over in the end and say Oh We don't have that in stock?


    has this happened to anyone else? (LONG WAIT- for an item that has already been made!! ) If so how long did you wait and did you get a reason from Dell?

    I asked CS what gives, and all they said was - There might be alot of reasons, we will ship the order out as fast as we can.


    any response is greatly appreciated - thanks!
     
  2. Jason

    Jason Overclocker NBR Reviewer

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    I have ordered 4 dell outlet laptops in the past, and they were shipped within a day or two. They got to my house in around 5 days. If I were you I would go to dell.com and chat with someone to see if everything is okay. I think dell usually repairs there laptops in the US, but it is possible that it was sent to Malaysia where they build most of there laptops to get fixed. If you complain on dell chat to the guy, and tell him your really need it ASAP, they usually will upgrade the shipping method to somthing like UPS nextday air for free. (I did this once)