I'm on the most basic warranty(1 year) on Dell Outlet. After talking with the dell support guy on the phone about my faulty HD on my referb inspiron 1545 that i just received, he said he was going to send me a replacement Hard Drive for me to install.
I forgot to ask him at the time, but do you think I will be charged for the replacement?
Don't believe I should be, but if I am it is really going to frustrate me because I could easily replace it for cheaper than what they might charge me.
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If it is being replaced under your warranty, I am pretty sure they will not charge you for the replacement.
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They always tell you that you are going to be charged, I have been going through a month long ordeal with them and they always tell me when they are going to charge me.
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Thanks guys, that really puts me at ease.
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It's a warranty replacement. Unless you damage something yourself, you should not have to pay for any repairs or replacements during your year of warranty coverage.
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it's free of charge.
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Hey squirtle11,
Don't worry about it.
Man you are in a warranty period then why should you have to pay?
Besides this Dell having a great customer services.
So when you get the service you will understand that what you have.
OK.
Dell sending replacement HD
Discussion in 'Dell' started by squirtle11, Aug 25, 2009.