Dell sent me a replacement screen for my 1530

Dell overnighted a new screen to me and it just arrived. It's to replace my blacklight bleeding and terrible viewing angles Samsung screen. I opened the box and it's an AU Optronics. I was hoping for an LG as it seems people have been pretty happy with them in their 1530. Are AU Optronics screens any good? Anyone have any experience with them in their 1530?

 

I just got my M1530 yesterday and got a bad screen, not bright and very grainy/sparkly. Called up XPS tech help, told them of the problem, and they've already sent out a new screen. Thanks to these forums, I was able to give them the part # for the LG screen, and that's the one they sent out. Tech should have the part tomorrow and be here by Saturday to replace it.

Gotta love those in home service night and weekend warranties.

As to the above poster, it may be helpful if you post your part # so people can check to see if the monitor has had any issues.

 

Which screen type? and part number?

 

Yes could you please provide a part number for the LG screen can you use it in the UK?

 

theres no way to find out until you put it in..... not every AUO screen is bad and not every LG screen is good.

the LG WXGA+ i got for my 14.1" vostro is terrible.

I don't understand why people think there are different DELL part numbers for different manufacturers. Dell doesn't do different part numbers on manufacturers.... Dell has one part number for a WXGA+ screen, you can get any brand under one part number.

for example:

The Item number for the 14.1" WXGA+ screen for the vostro is WK097. Under that part number I have gotten SEC, AUO and LG screens. Dell only views it as a 14WXGA+ screen. THAT'S IT

 

well...I got the wrong tech support person because they're having to escalate my case. She claims there are different prices on the two parts and that the lg is an LCD screen :

 

It amazes me how much misinformation is posted on this forum,Dell does indeed use different part#'s for the various LCD Panels.

I have 2 1530's
one with an LG Panel,one with Chunghwa Picture tubes
Part # for the CPT is TM121
Part # for the LG is NU763
The 1530 I returned had a Samsung Panel Part # RP636
Maybe you get your facts straight before you post

 

Here's a quick tutorial for anyone on here having problems with their laptop.

1. Search the forums. I personally had a grainy screen issue with my XPS M1530. I went to Search>Advanced Search and then clicked on "Search Titles Only" and tried "M1530 Grainy Screen".

2. Start with the thread that has the most replies. There is no reason to have more than one thread for the same problem, so most the time, people try to consolidate all the information they have into one thread. I had two choices reasonable choices. I went with the thread with the most replies which was "How do I fix my m1530 grainy screen?"

3. Sift through and see what you find. Laugh at the answers like "clean the sand out." Then look for things that are helpful. The 9th post down is the one that caught my eye:

4. Call Dell and ask. I called Dell, told them about my problem. They said they'd replace it and I asked for the replacement part # and description which they planned on sending. What she said didn't match either # posted above for my WSXGA+. I asked if she could read me the description of what she wanted to send, and part of the description mentioned Samsung. I told her about the problems I've heard that people with Samsungs have. I gave her the code XK309 for the LG screen that seems to work for everyone. She found it and was actually thankful for my help. She put the order through as simple as that.

5. Play the waiting game.

If this doesn't work, search again. Keep looking. These forums are filled with information. If you can't find it here, google it. Hope this helps.

 

so do you have to change the screen youself, or does it come as a whole unit??

 

Alright update. Instead of putting the replacement screen in my 1530, I put it in my 1520 so I could compare side by side. Both are WXGA+ 1280x800 displays. The original Samsung unit in the 1530 is grainy, bad backlight bleed and terrible viewing angles. The replacement unit Dell sent in an AU Optronics panel. Side by side the difference is unbelievable.

The Samsung is a piece of garbage by comparison to the AOU unit. There is ZERO grain, and the whites and blacks are amazing, in fact, the AOU panel colors are so rich and vibrant while the Samsung panel colors are dull, lifeless. Note, that I used the same refresh rate and exact color settings on both panels for comparison testing. The viewing angles are also improved.

Next? Put the original screen back into my 1520, and put the new replacement AOU screen into the 1530.

 

Hello,

I have a question for LG part. Is it NU763 or UN763? From what I know NU763 is WXGA. What is the resolution for UN763?

 

It is NU763
I have edited the original post to correct the typo.

 

I got it. Thanks

 

What resolution are the screens?

 

Is Dell letting end users replace their own screens, or are they always sending out a tech?

 

Seconded. I have went through the forums countless times looking for that info--needs clarification!

Btw, I have a Dell Part: RP636, 1280x800 Samsung.. I'm thinking of returning it through. It looks just a little grainy to me... I would like to hear of the dell part that isn't grainy period (thats also 1280x800)

 

The listed part #'s are for 1280 x 800 resolution

 

So for 1280x800

CPT is TM121
LG is NU763
Samsung is RP636

Out of the three the LG is king of the crop? With no grain or other issues?

Edit: What is the part number for the AU Optronics screen grudkin was raving about?

 

Thank you for responding.

 

I am unfortunately a new member to this poor LCD panel club. I just picked up a 1530 with the 1680 X 1050 display and also have the Samsung RW985 display. I could tell the difference immediately when compared to my older Latitude D800 monitor.

My question is... whats the best way of going about getting Dell to swap out this panel for the LG one? Do i tell them the panel has bad pixels etc and needs to be swaped or will they simply replace it if I am not happy with the quality of the display?

 

lol @ tutorial. a whopping THREE results. ProfessorShred answered what was needed... (Though it seems LG is the best display, can't say for sure since they weren't mentioning res in the same breath..)

 

I responded to your question here that you cross-posted in the other thread.

 

So what do you think of your new screen grudkin?

 

hey,hopefully I can get a quick reply as I need to clarify these things quickly...i called xps tech support and 1st they told me that for wxga on m1530 ..only samsung available..and then i called again telling them the part number NU763..and they said that one is LED screen..mine is CCFL..so is this true?or do they have CCFL 15.4 inch WXGA LG and that is the part number?i need confirmation quick though as I can still call them today and change it before the tech comes tmr...thanks in advance

 

Dell is not offering an LED screen on the 1530 at this time, so that sounds like bad information there.

 

Hi, how can i check what screen brand do i have without opening it?

Thanks part number is CM279

 

Basically, you use your express service tag in the warranty section of the Dell website to find a list of all of the parts that make up the computer. Search other threads for details.