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    Dell shipping to wrong address??

    Discussion in 'Dell' started by twbos, Sep 6, 2007.

  1. twbos

    twbos Notebook Enthusiast

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    Finally my CSR replied to one of my emails today, glady informing me that my order has shipped. The email included the tracking code and it shows that
    my notebook is going to a lady in Oregon, not to me ? I immediately replied, but have not heard back. After over a month of waiting to see my notebook go out to someone else..... :mad:
     
    twbos, Sep 6, 2007
    #1
  2. S_G

    S_G Notebook Enthusiast

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    Call them instead, you should only be put on hold for 20 minutes. Yeah, that's a long time, but not much compared to the email waiting time.
     
    S_G, Sep 6, 2007
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  3. imzomnia

    imzomnia Notebook Evangelist

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    Is it DHL?
     
    imzomnia, Sep 6, 2007
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  4. twbos

    twbos Notebook Enthusiast

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    Turns out my system is still in the build stage, so that particular CSR must have been confused.
    Strangely, Dell has for the first time called me today ! Ever! They left a message on my answering machine saying, that this is Dell and they just want to confirm that everything is on track with Order #xxxxxxxxx and I should be receiving the system in the next couple of days, then they didn't hang up and recorded about 5 minutes of background chatter and static on my answering machine.
    Automated online status still says "build stage".
     
    twbos, Sep 6, 2007
    #4