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    Dell taking steps to improve customer service

    Discussion in 'Dell' started by thetick97, Jun 10, 2006.

  1. thetick97

    thetick97 Notebook Consultant

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    thetick97, Jun 10, 2006
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  2. Jason

    Jason Overclocker NBR Reviewer

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    Yea.. that would be cool. Dells service is really quite good once you can get talking to someone on the phone and don't get put on hold :p I have owned quite a few dells in the past. One time it was the HD another time the optical drive, both times dell sent a replacement part via next day air and It got to me in a day or two.
     
    Jason, Jun 10, 2006
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  3. carlislegeorge

    carlislegeorge Notebook Consultant

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    It is totally hit or miss in my experience with dell, and more often its a big fat miss. With IBM it has always spot on excellent for me.
     
    carlislegeorge, Jun 10, 2006
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