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    Dell's Exchange Program

    Discussion in 'Dell' started by HiryuX, Aug 21, 2007.

  1. HiryuX

    HiryuX Notebook Guru

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    Just a quick question, when exchanging your system for another one within 30 days, does Dell give u an entirely new system? Or does dell build your "new" notebook with refurbished parts?
     
  2. DoubleBlack

    DoubleBlack Notebook Deity

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    If you are within the 21 day return policy, and there is something wrong - you get a new system.

    If you are outside of the 21 day return policy, you may get a new one or you may get a refurbished one.
     
  3. zfactor

    zfactor Mastershake

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    demand a new one.. tell them you will refuse it if its refurb and it will say it on the sticker outside the box.. thats what i made sure to tell them..
     
  4. HiryuX

    HiryuX Notebook Guru

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    oh alright thanks =)
     
  5. zfactor

    zfactor Mastershake

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    what are you exchanging for?? just curious
     
  6. HiryuX

    HiryuX Notebook Guru

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    same notebook just cause there were a few problems with it