Tuesday, August 14, 2007
Dell Inc.'s customer-satisfaction ranking dropped sharply in a nationwide survey due out today, losing the ground it regained in last year's poll and raising new questions about the company's efforts to improve its service levels.
http://www.statesman.com/business/content/business/stories/technology/08/14/0814dell.html
Discuss among yourselves....
-
LOL. I got a survey after 2 weeks of placing the order for XPS 1330. I rated Dell all 1's. Sorry Dell you should have done better when releasing a new product.
Dell's customer satisfaction rating dips
Discussion in 'Dell' started by hpnutty, Aug 20, 2007.