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    Dell, If you don't have all the parts...

    Discussion in 'Dell' started by Matthileo, May 28, 2008.

  1. Matthileo

    Matthileo Notebook Evangelist

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    Just leave the status in kitting.
    That way at least your customers know what exactly is going on with their system.
     
    Matthileo, May 28, 2008
    #1
  2. The_Observer

    The_Observer 9262 is the best:)

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    They should let the customers know of any delays.
     
    The_Observer, May 28, 2008
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  3. Matthileo

    Matthileo Notebook Evangelist

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    Yeah...and the status should actually reflect the stage of production the computer is in...
     
    Matthileo, May 28, 2008
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  4. Lucanesti

    Lucanesti Notebook Deity

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    Yeah, and gas should cost 90 cents a gallon..

    Look, this is my last input on this. They make money, end of story. People come here just like I did, read horror stories of delays needed 3 replacements, and guess what. We order ours! Dell makes good laptops in the end. Lawsuits or not, they still make money. Until people accutally start going with other people and knock down profits, nothing will change.

    Profit is the only thing that will make them change their ways. Telling you they dont have all the parts, that makes them loose profit.
     
    Lucanesti, May 28, 2008
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  5. Matthileo

    Matthileo Notebook Evangelist

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    Dell makes good laptops...I don't care if I have to wait a bit longer because of part delays (well...I care...but I'd still stick with dell).

    It would just be nice to know exactly what's going on as opposed to...well...not.
     
    Matthileo, May 28, 2008
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  6. Lucanesti

    Lucanesti Notebook Deity

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    Right, but if Dell is being completly upfront and honest, and saying there are a week long backorder on something, people cancel. That hurts profits.

    Profits, profits, profits! :-D
     
    Lucanesti, May 28, 2008
    #6