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    Departed Manu.facility

    Discussion in 'Dell' started by bakertom, Jan 25, 2009.

  1. bakertom

    bakertom Notebook Enthusiast

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    I bought a Dell XPS 1530 from the Dell website. Yesterday i checked my order status and it says DEPARTED MANU.FACILITY.

    What does this mean, will it be here soon?

    Date Time Location Activity
    24/01/09 16:00 LODZ DEPARTED MANU.FACILITY
     
    bakertom, Jan 25, 2009
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  2. own3d

    own3d Notebook Evangelist

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    It left the Polish production plant on 24/01/09 16:00, It might be 2-3 days.
     
    own3d, Jan 25, 2009
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  3. bakertom

    bakertom Notebook Enthusiast

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    2-3 days! i orderd the laptop on the 5th January, had delay after delay ever since, is there any way i can speed up the delivery process?
     
    bakertom, Jan 25, 2009
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  4. Cin'

    Cin' Anathema

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    Unfortunately no, since it's already been shipping process ~ there is no way to change it. :(

    You can contact a Dell Rep, and try to see if they will provide you with any type of compensation for the delays you have been put through. By saying compensation, I mean something in the way of a E-Coupon (gift card) or something of that matter...or whatever else they are willing to provide for you. ;)


    Cin ;) :)
     
    Cin', Jan 25, 2009
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  5. bakertom

    bakertom Notebook Enthusiast

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    is there another delivery stage, or is that it, also, it doesnt give me an ETA, it just says carrier will phone and arrange delivery, is there a reason for this? Is there any way i can get an accurate delivery date?
     
    bakertom, Jan 25, 2009
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  6. Cin'

    Cin' Anathema

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    Try some of the links below, they may be of help. With your being in the UK, your delivery is somewhat different vs. the US.

    You may want to contact a Dell Rep, to get more *definitive* information. If, they can do that for us in the US, I don't see why that can't for you! ;)

    It looks like the carrier that is going to deliver your laptop, needs to arrange a scheduled time/date of delivery with you. :D

    Try this:
    http://support.euro.dell.com/support/order/emea/SearchForm.aspx?c=uk&l=en&s=gen

    And, this:
    http://support.euro.dell.com/suppor...ort/dsn/en/new_alt_dsn_312969?c=uk&l=en&s=gen

    Here is a good page to review on Deliveries:
    http://support.euro.dell.com/suppor...care/en/faq_body?c=uk&l=en&s=gen&~section=002

    Good luck!

    Cin ;) :)
     
    Cin', Jan 25, 2009
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  7. bakertom

    bakertom Notebook Enthusiast

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    thanks for your hlp
     
    bakertom, Jan 25, 2009
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  8. Cin'

    Cin' Anathema

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    No problem! I hope you have great luck & enjoy that lappy!

    Let us know how it's coming along! :D


    Cin ;) :)
     
    Cin', Jan 25, 2009
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  9. own3d

    own3d Notebook Evangelist

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    Your get a machine on the phone to arrange delivery soon, it will be something like press 1 for AM, 2 for PM and 3 to change date .
     
    own3d, Jan 26, 2009
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