The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Did anyone else experiance this?

    Discussion in 'Dell' started by xenopc, Jan 17, 2008.

  1. xenopc

    xenopc Notebook Enthusiast

    Reputations:
    0
    Messages:
    39
    Likes Received:
    0
    Trophy Points:
    15
    I got Dell to exchange my system recently and now on my account I see 3 new system orders with 2 being shipped already.
    Could it be that Dell made a mistake and is sending me 3 new laptops? :) or are they just coming in parts
     
    xenopc, Jan 17, 2008
    #1
  2. Arca

    Arca Notebook Guru

    Reputations:
    4
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    15
    funny^^ maybe you'll get 3 , so 2 4 free
     
    Arca, Jan 17, 2008
    #2
  3. havoc531

    havoc531 Notebook Evangelist

    Reputations:
    9
    Messages:
    508
    Likes Received:
    0
    Trophy Points:
    30
    Items are shipped in separate boxes. Also, if they build one and cancel it before shipping, it will still appear in your Dell profile.
     
    havoc531, Jan 17, 2008
    #3
  4. Illegal Operation

    Illegal Operation Notebook Evangelist

    Reputations:
    70
    Messages:
    514
    Likes Received:
    0
    Trophy Points:
    30
    Hmm, interesting. Assuming this is your only exchange, you should have 1 order for your original, and probably a 2nd associated order for items that may have shipped seperately(i.e lojack, not a system order). Then you would have a new order processed for your exchange(3rd order no.). It is possible that they are sending you another lojack which would account for a 4th order number.

    However, if you're sure that all orders are for systems then that's a whole other story. It's possible they screwed up. I would check up on it because you may likely end up getting charged for extra stuff.
     
    Illegal Operation, Jan 17, 2008
    #4
  5. misteralay

    misteralay Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Experience. Lols
     
    misteralay, Jan 17, 2008
    #5
  6. sonicwind

    sonicwind Notebook Evangelist

    Reputations:
    42
    Messages:
    644
    Likes Received:
    0
    Trophy Points:
    30
    You got my vote for worst thread title of the week.
     
    sonicwind, Jan 17, 2008
    #6
  7. nizzy1115

    nizzy1115 Notebook Prophet

    Reputations:
    2,557
    Messages:
    6,682
    Likes Received:
    1
    Trophy Points:
    205
    Actually the way they do it is one "shipment" is your actual package, and the other "shipment" is the return label for the old laptop your to send back to them.
     
    nizzy1115, Jan 17, 2008
    #7
  8. xenopc

    xenopc Notebook Enthusiast

    Reputations:
    0
    Messages:
    39
    Likes Received:
    0
    Trophy Points:
    15
    ahh ok that really cleared things up, thanks nizzy
     
    xenopc, Jan 17, 2008
    #8