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    Difference between email and phone?

    Discussion in 'Dell' started by dtMaina, Aug 13, 2007.

  1. dtMaina

    dtMaina Notebook Enthusiast

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    Hey all,

    I was just wondering if there was a difference between checking the status of my order by email or checking it over the phone. I've been just clicking on the order number in the "Order Confirmed" or whatever e-mail they sent me. If there is a difference, I will definitely start doing it by phone because I am very impatient :p.
     
    dtMaina, Aug 13, 2007
    #1
  2. taso89

    taso89 Notebook Consultant

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    Yes, by phone you get a more detailed status. The only time the online status gets updated is when your order is shipped.
     
    taso89, Aug 13, 2007
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  3. dtMaina

    dtMaina Notebook Enthusiast

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    Wow, thanks for the quick response! Now all I have to do is find the number to call, haha.
     
    dtMaina, Aug 13, 2007
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  4. taso89

    taso89 Notebook Consultant

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    For the US, it's 1-800-433-9014.
     
    taso89, Aug 13, 2007
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  5. mattireland

    mattireland It used to be the iLand..

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    That is interesting. Thx.
     
    mattireland, Aug 13, 2007
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