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    Display FW Upgrade gone south

    Discussion in 'Dell' started by schmendrik, Jan 10, 2022.

  1. schmendrik

    schmendrik Notebook Consultant

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    wanted to upgrade my xps 9360 with the fw upgrade to disable the adaptive brightness, it said failed and now when trying to boot, the screen is black and the front light is blinking white and orange for some seconds before the notebook turns off again.
    great.

    so would there be somehow a solution?
    eg. boot with external monitor and try to flash the FW again?
    does it boot automatically with external mon, when attaching a usb-c display cable or how would that work?
     
    schmendrik, Jan 10, 2022
    #1
  2. Etzubasa

    Etzubasa Notebook Guru

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    Etzubasa, Jan 11, 2022
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  3. schmendrik

    schmendrik Notebook Consultant

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    yes. and where is any answer to my problem??
     
    schmendrik, Jan 11, 2022
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  4. Etzubasa

    Etzubasa Notebook Guru

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    The ones posted above were the solutions to disable adaptive brightness.
    Now you don't say exactly what you did, it didn't say what firmware / bios you used and where you got it, and you didn't even say which bios / firmware version you were running before flashing the Dell XPs 9360.
    Are you following a guide if so which one?
     
    Etzubasa, Jan 11, 2022
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  5. schmendrik

    schmendrik Notebook Consultant

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    exactly, i already did the update, so i dont need links for the update, but a possible solution for my problem AFTER the update.
    it was this
    https://www.dell.com/support/home/e...e=wt64a&productcode=xps-13-9360-laptop&lwp=rt
    and i just started the update exe, was waiting for 5min without any verbose output and thought that didnt do anything or was already finished, so i shut down the notebook, which was obviously wrong..
     
    schmendrik, Jan 11, 2022
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  6. Etzubasa

    Etzubasa Notebook Guru

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    I'm sending you a private message
     
    Etzubasa, Jan 11, 2022
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  7. schmendrik

    schmendrik Notebook Consultant

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    anyone else an answer?
     
    schmendrik, Jan 11, 2022
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