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    Do requested cds cost anything?

    Discussion in 'Dell' started by madroxinide, Dec 7, 2006.

  1. madroxinide

    madroxinide Notebook Deity

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    I just requested PowerDVD, Windows, and dell apps cd from dell today. I thought you get these free? I just looked and it says it will cost 30 dollars for all 3.

    Although on another order it just lists

    PH904 kit,Compact Diskette,MTG3,M3 Inspiron $10.95
    CC122 Kit,Compact Diskette,Sonic Digital Media,MYDVD,Low Encryption $10.95

    but the order total comes out to 0$. im so confused. Is there a way i can cancel this, I dont want the discs if i need to pay for them.
     
    madroxinide, Dec 7, 2006
    #1
  2. lilredfoxie

    lilredfoxie Notebook Evangelist

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    I requested the CDs back in may, they show up as costing something but they dont charge you for them
     
    lilredfoxie, Dec 7, 2006
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  3. vespoli

    vespoli 402 NBR Reviewer

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    They will not charge you. The amounts are there for inventory purposes.
     
    vespoli, Dec 7, 2006
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  4. Greg

    Greg Notebook Nobel Laureate

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    Same thing happened to me. It'll show it was "paid" for by either Customer Service or Exchanges.
     
    Greg, Dec 7, 2006
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  5. Agent Greg

    Agent Greg Notebook Enthusiast

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    Is there a way to request discs if I just bought my laptop and haven't gotten it yet? I just noticed I am not getting media with my XP MCE 2005 and I want it cause I was going to format clean right as I got it.
     
    Agent Greg, Dec 7, 2006
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  6. vespoli

    vespoli 402 NBR Reviewer

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    You can try, however I think that Dell wants you to have possession first. If you do try to contact Dell, try using the chat feature. I think more users have had success via chat rather than phone.


    I thought that all the new Dell computers were shipping with media now.
     
    vespoli, Dec 7, 2006
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  7. Agent Greg

    Agent Greg Notebook Enthusiast

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    Well it said its not included on the page that I ordered it on. No word either way in the confirmation e-mail. Maybe that was a misprint and I will actually get it. I guess I will have to wait, though I do like to format a computer my first day of using it but maybe I will wait this time and just uninstall stuff manually since I will be formatting late Jan/early Feb with Vista anyway.

    Edit: Nevermind, I just found this "1 310-7149 Backup media for XP Media Center,Inspiron" its seperate from the OS which says no media is included. My bad.
     
    Agent Greg, Dec 7, 2006
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