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    Do you think Dell would give me store credit, or let me pick another model?

    Discussion in 'Dell' started by dmtheblue, Sep 12, 2010.

  1. dmtheblue

    dmtheblue Notebook Guru

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    So I have a faulty Studio 1555. They agreed to replace it with a new equivalent or better model.. but to be honest I am sick of the design of my Studio 1555. It feels so cheap and who knows if the same problem is going to be in the STudio 1558..
     
    dmtheblue, Sep 12, 2010
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  2. Deioneus

    Deioneus Notebook Consultant

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    As far as I know, the 1555 and 1558 share the same design, just with different internal components. You might have some luck getting them to send you a different model if you press them hard enough, but I doubt you'll be able to get "store credit" with them.

    You're not alone though - my Studio 1555 (a replacement for a lemon 1537) has been acting up about as much as what the original model did, these systems have a bad thermal design and overall feel a bit cheap - I wound up cutting it as a loss and replacing it with a new computer, one that isn't from Dell.

    Good luck.
     
    Deioneus, Sep 12, 2010
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