Does Vostro come with OS CD?

Every laptop/desktop should come with their own Recovery Disk and OS disks, but I remember hearing somewhere that Dell Vostro doesn't include OS disk... Is this true?

 

I asked the same question a dell guy on the phone when i placed my order and he told me in germany the OS DVD is of course included, however in the states this is not the case. i don't know if it's true or not, i will find out as soon as i get my vostro 1500

 

Why not in US?

 

I really don't know though, he couldn't tell me either. But i know many people here in the forums who got their vostros haven't got a os dvd included in their package.

 

I live in the states and received an OS cd with my 1500. I didn't get a media direct or drivers cd.

 

Did anyone who got their Vostro did NOT get the OS?

 

I guess i'm not the only one. I emailed Dell and they said it should be in my box and I couldn't find it so I sent them a followup message to send me a drivers cd. Hopefully i'll get them soon.

 

Dell is starting to disappoint people with their services... The new laptops themselves are good, but Dell is displeasing.

 

i diddnt get my OS cd...emailed them and i got it within 2 days...

i think theyre just trying to save some money by leaving out cds and only giving them to you if you want them

 

I agree... my 1500 didn't come with an OS either. I emailed them, two days later they sent it next day and it arrived the next day in an envelope. Maybe I got lucky...but I do agree with trackstar about them wanting to save money by leaving it out...

 

My 1400 did not come with the OS dvd, but I requested it and it arrived today.

 

I requested the drivers cd and mediadirect cd and they charged me 25.00 for them. Arnt they supposed to be free?

 

I emailed them about the missing OS and drivers CD's. They shipped a replacement cd/dvd rom drive (???!!!) and a drivers disk for it. I then made about 15 futile attempts to reach an online CSR, then called (about 30 minutes total on the call). They claimed that the order has been changed, but it has yet to change on my account screen. Un-freaking-believable.

 

Let's all sell our Dell stocks.

 

i think thats some internal price, you didn't really get charged.

 

My Vostro 1500 was missing the utilities/drivers cd. So I ordered the cd from a link provided on this forum. I was charged $11.76, so I called Dell and they told me I really wasn't charged and that it was internal.

I checked my account and they shipped me 2 boxes for what I have no idea. All I wanted was the missing cd. They sent me item number HR514.

The description says: Kit, Compact Diskette Utilities, Utility, ROMMEL Gvc-realtek.

If anyone knows what they shipped me please let me know.