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    Does dell send an email about status?

    Discussion in 'Dell' started by DarkMortar, Jul 26, 2007.

  1. DarkMortar

    DarkMortar Notebook Consultant

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    Hey will Dell send me emails about my status progression, or do i have to check it manually everyday? Like If my laptop was shipped will they send me an email telling me they just shipped it?
     
    DarkMortar, Jul 26, 2007
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  2. Gloomster

    Gloomster Notebook Consultant

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    On the website where you check your status there is an option with a box to check if you would like them to send you an email when your laptop ships.
     
    Gloomster, Jul 26, 2007
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  3. Chuck6780

    Chuck6780 Notebook Enthusiast

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    They certainly send you an e-mail when your order gets pushed back a week :\ They said all of their monitors are back ordered. Here's a heads-up!
     
    Chuck6780, Jul 26, 2007
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  4. coolguy

    coolguy Notebook Prophet

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    No. Mine has shipped already and dell didn't send even a single e-mail till now. I check the phone order status frequently
     
    coolguy, Jul 26, 2007
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  5. anime_freak

    anime_freak Notebook Geek

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    same here no reply..... but the thing has already been shipped.....
     
    anime_freak, Jul 26, 2007
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  6. Zydan

    Zydan Notebook Evangelist

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    I got no emails for anything until it was delayed, and then I got a phone call, not an email....
     
    Zydan, Jul 26, 2007
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  7. HiryuX

    HiryuX Notebook Guru

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    i got like 1 email sent to my inbox and that was it saying it was in production..
    call in and ask thtem to call u for an update when it ships out. thats what i did
     
    HiryuX, Jul 27, 2007
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  8. HI DesertNM

    HI DesertNM Notebook Deity

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    Dell just called me today and said my 1420 will be here on July 30 by 3PM and gave me a Fed X tracking number. Yesterday I called the 1800 status number and it said my order was in boxing stage.. which means it was on the jet over the pacific bound for the US Dell facility where they box and put cables etc.. and put on carrier. So I was wondering if the support agent was going to give me a call. My case may be different then yours being I spoke to a agent that offered free overnight shipping and expediting.
    I really did not know they were really going to keep their word on free overnight shipping.. but Fed X no less!

    My recommendation is to call the 1800 status number. The online status is worthless. Once your system goes into boxing you can call and probably get a tracking number. Don't assume they will call or email.
     
    HI DesertNM, Jul 27, 2007
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