E1505: screen won't turn on after closing lid + network died

Hi all,

I have an E1505 Core 2 Ghz with 2 Gb RAM and ATI X1400. I have weird problem that I hope anyone can help:

I usually leave my laptop on for hours and closed the lid, hence the screen goes OFF. From my other room, I'll connect to the E1505 via Remote Desktop and can login / logout just fine. However, after about 30-60 minutes, the following happened:

1) When I open the screen, nothing happened (even though the laptop is still ON). Pressed the key, etc., nothing.
2) Tried to connect via Remote Desktop to do proper shutdown, but I can't even connect to the laptop anymore
3) Tried to do ping, and received timed out.

It seems that when I closed the lid, the E1505 goes haywire and the screen won't turn on and the network card stop working. I tried to experiment by leaving the laptop and NOT connecting via RDS and same thing happened.

Anyone know if this is a video driver issue? I tried Dell original driver and Omega driver and same thing.

 

It might be in hinbernate, i have a 9400, and the same thing happened to me, i just pressed down power, try to read how to take it out of hibernate.

 

Yeah, it sounds like hibernation.

 

It's not hibernation, as I've disabled that feature. Hibernation can only happens when I select Start -> Shut Down -> Hibernate manually.

In fact, when the problem appears, I can press ESC and hear the machine beeping and see that the HDD activity light is blinking once in a while, just like normal HDD activity when the machine is ON.

I checked Event Viewer and nothing is out of ordinary here.

Oh speaking of Hibernate, when I press Start -> Shut Down, the selections that shows up is always "Hibernate", not Shut Down, Stand by, etc. My other 2 VAIO's don't exhibit the same thing, it depends on what I have pressed in the previous shutdown. Would this have anything to do with the problem I have?

 

Go double check your setting. go under control panel>>display>>power>>hibernate. and make sure the selection is not checked.

 

Hey Lee,

Did you mean Control Panel -> Power Options? There is no "Power" tab under the "Display" properties.

Under Control -> Power Options -> Power Schemes tab, Hibernate has been set to "Never"

 

what about your other settings? turn off monitor, turn off hard drives, or standby etc? it can't be a driver issue, or video card. are you using any external monitor? switching from LCD to your flat panel maybe? try press Fn+F4 or F6 (if i remember correctly) to switch monitors.

 

I don't use an external monitor.

Basically, once the monitor goes blank, there is nothing I can do. Pressing Fn+F4 doesn't yield anything. Pinging or RDS doesn't work. Just stops working, but the laptop is on for sure.

I recall somewhere that the E1505 have an issue when the lcd is closed (hence the screen is off) and opening it doesn't do anything. Is this true?

 

i have not heard of a wide spread problem regards to E1505 LCD.

Check the power source, fiddle with monitor controls, adjust power saving settings, and reboot

i am thinking about power saving mode for your laptop. try this go open your system properties under the control panel. select the advanced tab at the top and click the setting button, i think thats under the startup and recovery
heading. then on the new window, uncheck automatically restart under system failure.

if the box is unchecked, then i think it might be over heating issue. you can try to blow some air directly into your notebook, if it takes care of the problem then you know it is over heating.

one more idea, try to run a Dell system diagnostic on Dell support page. see if you can see anything there.

 

I've done the above and nothing is out of ordinary, as the E1505 have the same power savings settings as my other laptops.

I am beginning to think it has issues with heating, as the laptop is very hot when it when the screen no longer turns on, even though the machine is still running (WiFi light on, pressing keyboard generates beep, etc.).

I usually leave the machine on for days. Howeve,r my smaller VAIO S460P is on for even longer times, sometimes for weeks and the problem never occured.

 

Well, if it is overheating. You can try to blow some air into the notebook; use a fan or compressed air will work. And see if the screen will come up.

 

Just a quick update on this:

I have installed i8kfangui and my laptop never goes beyond 45 degrees. If it does, both fans will turn on at high speed. I also did not close the laptop lid anymore, just put it down enough to turn off the screen but not closed completely. The issue now changes:

I can still connect via terminal services for the last 5 days, but when I disconnect and access the laptop directly (open the lid), the screen NEVER turned on again. The computer is still on though, as I can connect via terminal services and ping it, but the screen just goes blank.

Any ideas?

 

Another quick update: seems that the screen turning off (when closing the lid) and not coming back is a known problem, independent of the OS and video card driver:

http://ubuntuforums.org/showthread.php?t=377873

http://www.reactivated.net/weblog/a...aptop-lcds-not-powering-up-on-lid-open-event/

 

It could be the magnetic reed switch. If it's not that, I would try disconnecting the LCD cable and popping it back into place again.

Check the reed switch with a little magnet, like a fridge magnet or something. Put the magnet onto the system above the keyboard beside the right LCD hinge. Move it around a little and see if the screen switches back on.

If that doesn't work, switch the whole thing off, take out the battery and AC adaptor, push the LCD screen right the way back away from the keyboard. Look along the top right edge above the keyboard and find a little tab where you can slide a blunt object under and pop the plastic bezel off. I'm not sure if you have to unscrew the keyboard on this particular system (I deal with XPS systems) but if you do, all you need is a Philips screwdriver. Remove the screws holding the keyboard in place. You'll be able to see the cable running from the LCD left hinge. Follow it and you'll find the connector. Pull the plastic tab on the connector, and push the connector straight back in. This usually sorts this issue out.

I do recommend trying an external monitor to see if the same thing happens.

Have you tried it in safe mode yet?

 

I had this problem on my Inspiron 6400 -- it's related to KB917332. Looks like this forum doesn't allow attachments, so do a search for:

WindowsXP-KB917332-x86-ENU

...and download the file. I have it posted on an another forum, but you should be able to find it somewhere on the web.

 

I had a similar problem with my E1505 and it turned out to be a bad standby switch under the right hinge cover. Still not sure where to buy a replacement yet. Good luck.

 

hey ,
have u checked the lid settings that wot to do when u close the lid of ur lappy
go to control pannel ----> power options ---> advance and check the settings of power buttons and set them according to ur requirments ...
hope it wud help