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    E1705 video card options

    Discussion in 'Dell' started by shinji257, May 13, 2008.

  1. shinji257

    shinji257 Notebook Deity

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    Can anyone mention to me what all the different options there were available for the Inspiron E1705/9400? Dell thinks that they will be able to send an ATI equivalent to my Nvidia 7900GS and I just want to see if maybe one was released since I had gotten mine originally.
     
    shinji257, May 13, 2008
    #1
  2. Clutch66

    Clutch66 Notebook Consultant

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    What ATI card did Dell say they were going to send you?
     
    Clutch66, May 13, 2008
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  3. shinji257

    shinji257 Notebook Deity

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    They couldn't tell me for some reason.

    Session Transcript log:
     
    shinji257, May 13, 2008
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  4. Greg

    Greg Notebook Nobel Laureate

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    The only ATI card ever offered with that family of Dell machines was the X1400, which is a significant downgrade from the nVidia you have.
     
    Greg, May 13, 2008
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  5. Kdawgca

    Kdawgca rotaredoM repudrepuS RBN

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    Dell did also offer a ATI x1300(mainly seen in the E1505) for a short period but as mentioned, both have poor preformace compared to the NV 7900GS so either way, you are going to want to call back...

    Edit: I also removed your address from the dell log...its up to you to remove your names....
     
    Kdawgca, May 13, 2008
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  6. Octupi79

    Octupi79 Notebook Enthusiast

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    That tech you chatted with doesn't know what he is talking about, dell can send the fans. part # J5455 for video card, and part # D5927 for cpu. Also the tech sent you the x1400 which is not the same as your 7900GS so when you get it just send it back.
     
    Octupi79, May 13, 2008
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  7. shinji257

    shinji257 Notebook Deity

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    Ahh... Thanks. I missed that. I don't really care if anyone knows my name here. Well I'm going to let the tech come out and see what he shows up with. If it is an X1400 then I'll turn him around but I want to at least get the fan out of him. Afterwards I'll contact dell unresolved issues and maybe get a new 1720 out of them since they obviously can't provide any more e1705 units anymore.
     
    shinji257, May 13, 2008
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  8. shinji257

    shinji257 Notebook Deity

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    Well on that note I'll just get back on chat with them over lunch if I can. I'll have him cancel the dispatch since they were sending someone on-site.
     
    shinji257, May 13, 2008
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  9. shinji257

    shinji257 Notebook Deity

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    Yep... Here is from my chat session with them today. I have clearly stated that the repair will be refused if the technician tries to install an ATI X1400. It will not be accepted and a route to unresolved issues will be taken instead.

    The agent states that the fan will be included with the card. I guess we will see but the tech that arrives only has my authorization to install the fan and not the card. I mentioned that several times during the chat.

    EDIT: I'll add that I have taken apart my laptop on 3 occasions and now it feels like second nature to me. I have seen what the fans look like so it is real easy. Here are the steps from memory. Remove bezel, remove 2 screws (keyboard), disconnect keyboard cable and remove, close lid and flip, take off two covers -- detach wireless antennas, flip and open lid, remove 4 screws (lcd) and disconnect monitor cable, remove and set aside, remove 6 screws labeled P and set aside, flip and remove 12 outer edge screws, remove holding screw for optical drive and remove drive, flip again and disconnect battery, touchpad, and another cable (forget for what), remove handrest carefully, we now have access to the video card, processor, and system fans. The fans are held down by only two screws and is not attached to the card.

    The tech doesn't realize that I currently have the system getting cooled down by occasionally forcing the cpu fan to high for an extended period of time. Amazingly it seems to pull over air from the video card side but it hit 88C (190F) last night again.

    EDIT: The on-site tech called today. Amazingly it was the same tech that I dealt with a year and a half ago to replace my lcd screen. I told him what was going on. Naturally Dell sent only the card and no fan. He is going to call Dell and try to get a fan sent out. I gave him the part number for the required fan so that he know what to get.
     
    shinji257, May 14, 2008
    #9