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    Errors on Diagnostics Mode and warranty questions

    Discussion in 'Dell' started by victor536angle, Sep 22, 2012.

  1. victor536angle

    victor536angle Newbie

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    HI.My current laptop is Dell Insprion n4050. I bought it like 5 months ago from singapore.
    When i run the diagnostics mode on startup with this computer,i got this two errors on HardDrive and Memory.
    1. Error Code 2000-142 Validation 11890 O-S/11Svel9cvd, self test unsuccessful, status=7(HardDrive)
    2.Error Code 2000-0123 Validation 9123 Msg: Memory-integrity test discrepancy(memory) can u help me plz??
    And i think because of those problems,my com is hanging sometimes.
    Sometimes after or during running some softwares,my computer starts to hang, then i can only turn off the computer by pressing the power button.
    After starting the computer,it sometimes shows symptoms to hang again.
    And I spilled on my computer 2 times before and the battery is no longer working. And i have POW(Parts only Warranty) and
    Next Business Day on-site warranty left for 153 days so can i use them to replace and fix my computer?
    And thing is i bought this computer from Singapore and i m living in Canada now,so can i use those warranty here?
     
  2. yeuemmaimai

    yeuemmaimai Notebook Consultant

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    dell should offer warranty. why not chat them up?
     
  3. Dellswapnajan

    Dellswapnajan Company Representative

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    Hi,

    You may contact our international Warranty Support department in Canada on 1-800-285-1653. The Dell International Service Program provides service and support for your Dell notebook computer while you are with it outside of the country in which it was originally purchased. Please use the below mentioned link to read more about the international Warranty Services.

    Dell International Services Program | Dell Canada

    I hope this helps. Please do write back in case you need any further assistance.

    Thanks & Regards
    Swapnajan MC
    #iworkfordell