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    Extended Warranty AFTER purchase

    Discussion in 'Dell' started by robot1000, Aug 21, 2011.

  1. robot1000

    robot1000 Notebook Consultant

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    I've heard some comments from people that in recent years Dell have charge an extortionate rate for extended warranty, going into the hundreds.

    I remember paying around £125 about three years ago for a 4 year Next Business Day warranty on a XPS M1530, I just wondered whether it's possible to pay this amount nowadays and if it is, how does one actually do it? Do people try and get a pricematch for example with squaretrade, or does it depend on the agent you speak with?
     
    robot1000, Aug 21, 2011
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  2. Dreamliner330

    Dreamliner330 Notebook Evangelist

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    Just look into what dell charges for the warranty upgrade you want from the customization options (of a new pc). Call them up and request a warranty and set your expectation at that price.
     
    Dreamliner330, Aug 22, 2011
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  3. Dreamliner330

    Dreamliner330 Notebook Evangelist

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    ^lol...'f warraties' then proceeds to peddle his. pfft.

    (Mods: if your going to delete a spam comment, please delete the replies to it...so I dont look like a complete idiot) :)
     
    Dreamliner330, Aug 22, 2011
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  4. zackor

    zackor Notebook Consultant

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    Oh man lol I ordered an xps 15 and they messed up my order so they didn't put the warranty on it ( I didnt check the order too so its my fault)... I called them back and they refused to add the warranty option even tho if I pay, they asked for 344$ to add it and it was for 139$ when I purchased the laptop... long story short.. they will ask u to return the laptop and order a new one with a warranty.. this is stupid but that is how they are..they double over charge if u add it after.
     
    zackor, Aug 22, 2011
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  5. jruss

    jruss Notebook Geek

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    This does suck but Dell is a business and they are not in business to lose money.

    The fact that let you add a warranty after using the computer is a pretty sweet deal if you're desperate. If not, you had the option to pay a lot less to begin with and you should have taken it.
     
    jruss, Aug 24, 2011
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  6. robot1000

    robot1000 Notebook Consultant

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    I don't think your argument stands, as the 1st year of warranty comes standard with the laptop. Extended warranty starts at the end of the 1st year
     
    robot1000, Aug 24, 2011
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  7. zackor

    zackor Notebook Consultant

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    I did add the option but they forgot to add it to the order :) so why pay double price if they made a mistake? ( and I made a mistake too by not checking the order details) anyway I had to return it and order a new one.. tho the rep who processed my order the second time was confused why they didn't re-add the plan even tho I offered to pay..
     
    zackor, Aug 29, 2011
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