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    Finding actual order status?

    Discussion in 'Dell' started by trebuin, Jul 14, 2007.

  1. trebuin

    trebuin Notebook Evangelist

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    Ok, I would really like to find either a phone number or a web address I could check the actual order status at...an automated system, not person.

    As of now, website upper right hand order status option always gives me "in production."
    Website personal homepage always gives me "System undergoing maintenance"
    The automated phone gives me "in production"
    The actual rep has been giving me "pre-production"

    Is there a way to get the status like "build" or whatnot and where?
     
    trebuin, Jul 14, 2007
    #1
  2. Nedediah

    Nedediah Notebook Consultant

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    Nedediah, Jul 14, 2007
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  3. trebuin

    trebuin Notebook Evangelist

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    No joy there...also, I can get the order status from chat.

    The only reason I'm checking so often is that I'm getting deployed in Aug, and if it does go over my ship data...I'm going to cancel my order and go with another laptop :(

    Anyhow, if there isn't one, I'll just keep swamping the phone system.
     
    trebuin, Jul 14, 2007
    #3
  4. 1stStrike

    1stStrike Notebook Consultant

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    i think calling dell is probably the most accurate from what other people say.
     
    1stStrike, Jul 14, 2007
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  5. blahdude84

    blahdude84 Notebook Deity

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    (800) 433-9014 but US orders ONLY!!!
     
    blahdude84, Jul 14, 2007
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  6. Nedediah

    Nedediah Notebook Consultant

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    I use that 800 number then just enter my order number when it picks up... don't know of a better way. Maybe Dell would expedite for active service. Best 'o luck!
     
    Nedediah, Jul 14, 2007
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  7. trebuin

    trebuin Notebook Evangelist

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    THIS NUMBER WORKS COMPLETELY! Thanks. I'm still in pre-production with an order date of 26 June at 8:00 AM. I hate this wait.
     
    trebuin, Jul 14, 2007
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