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    Finerprint software crashing a lot?

    Discussion in 'Dell' started by WilliamG, Sep 24, 2007.

  1. WilliamG

    WilliamG Notebook Deity

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    Anyone else experience the fingerprint scanner software crashes a lot? Randomly Vista will pop up saying the tray application has crashed.

    Wonder if it's to do with my using Firefox instead of IE?

    PS I can't spell fingerprint, apparently.
     
    WilliamG, Sep 24, 2007
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  2. notebook support

    notebook support Notebook Enthusiast

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    What fingerprint software are you using?

    If it's OmniPass 4.0 then it should support Firefox, as well as, IE. OmniPass may crash on you...or it may not. I've heard from both sides of the spectrum with this software.

    There DOES appear to be other alternatives to using OmniPass, however. Microsoft Fingerprint Reader might be one you could try. I believe you need to install an extension that allows using the reader with Firefox: http://www.fingerauth.com.
     
    notebook support, Sep 24, 2007
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  3. WilliamG

    WilliamG Notebook Deity

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    it's the UPTEK software.
     
    WilliamG, Sep 24, 2007
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  4. Raphie

    Raphie Notebook Consultant

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    You should install the UPEK fingerprint readersuite (also identified by vista) nothing else. this works (at least on my system) without any problems even when resuming from sleep/hibernation
     
    Raphie, Sep 24, 2007
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  5. WilliamG

    WilliamG Notebook Deity

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    I'm just using the dell driver. Is that what you mean?
     
    WilliamG, Sep 24, 2007
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  6. Raphie

    Raphie Notebook Consultant

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    I guess, have no issues whatsoever with that driver.
     
    Raphie, Sep 25, 2007
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