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    Fingerprint reader "disappears"

    Discussion in 'Dell' started by MatzeXXX, Apr 30, 2008.

  1. MatzeXXX

    MatzeXXX Notebook Consultant

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    Hi!

    I am very happy with my new M1330, but one thing does bother me. I felt like reinstalling the OS (Vista Home Premium) after having toyed around a lot with all kinds of software, installing and uninstalling and so on.

    Everything is fine with the newly installed OS, but occassionally the fingerprint reader is missing. I mean the little Protector Suite icon in the system tray is telling me it can't find the fingerprint reader and wants me to reconnect it: "Please connect your fingerprint sensor."

    I tried reinstalling that software, and so on, but this still happens. Especially after waking up from hibernation. I don't really feel like installing Windows AGAIN this time around... ;)

    Can anyone help? That would be fab!

    Cheers

    Matthias