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    Fingerprint reader software and Vista 64 bit?

    Discussion in 'Dell' started by Designtime, Aug 27, 2007.

  1. Designtime

    Designtime Newbie

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    Hello all,
    I have an M1330 that has the Vista Ultimate 64 bit installed. I have been unable to install the Etrust fingerprint software. I get an error message saying that it is not compatible with this OS. I have a driver installed, and I have the ThinkVantage fingerprint software from Levono working, but it only handles Windows login and has no integration with the browser.

    Has anyone been able to make the other sofware work on 64 bit Vista?
     
    Designtime, Aug 27, 2007
    #1
  2. Designtime

    Designtime Newbie

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    Bumping one time for the afternoon crowd.
     
    Designtime, Aug 27, 2007
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  3. frazell

    frazell Notebook Deity

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    Try checking with eTrust for a Vista 64bit compatible version?
     
    frazell, Aug 27, 2007
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  4. Designtime

    Designtime Newbie

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    I did. Also I don't know what I was thinking about when I typed this first message. The software I am trying to ge to work is Protector Suite. I see that there is a 64-bit version for other laptops available from the UPEK site, but not for Dell.
    So far I have tried the Levono one, but it checks specifically to see if you have that laptop.
     
    Designtime, Aug 27, 2007
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  5. arshield

    arshield Notebook Geek

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    I tried to install the 32 bit version but it won't install. Anyone else have a fix?
     
    arshield, Aug 31, 2007
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  6. markjsca1

    markjsca1 Notebook Enthusiast

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    Does it give you the error as soon as you click to install the drivers or during the installation process?
     
    markjsca1, Aug 31, 2007
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  7. arshield

    arshield Notebook Geek

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    No errors. It installs but I don't get an option for anything other than the windows login. I don't know if there is another software that just doesn't load or what.
     
    arshield, Aug 31, 2007
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  8. DoubleBlack

    DoubleBlack Notebook Deity

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    DoubleBlack, Sep 1, 2007
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  9. trebuin

    trebuin Notebook Evangelist

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    Reference DoubleBlack's post...thanks DoubleBlack :)
     
    trebuin, Sep 1, 2007
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  10. arshield

    arshield Notebook Geek

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    I used the files from Doubleblack's post and still only get windows login usage for the fingerprint reader. I had posted in that thread as well but because all of the drivers are working, just not the software for fingerprint reader.
     
    arshield, Sep 1, 2007
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  11. trebuin

    trebuin Notebook Evangelist

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    I'm working on this now. There's a newer version that I need to get ahold of for 64 bit.
     
    trebuin, Sep 2, 2007
    #11